Front Desk Receptionist

Metro Infectious Disease Consultant is seeking a Full Time Front-Desk Receptionist who will be working in our Birmingham, AL office. This position is responsible for all duties related to the Front Desk and call center. Responsibilities assigned to this individual can and will change at any time at the discretion of management or the supervisor.

Duties:

• Filing of all scanned paperwork daily
• Fax clinic schedules to physicians for next clinic day.
• Prepare travel chart weekly.
• Open and distribute mail, daily.
• Verify nightly on-call with answering service.
• Print schedule for following clinic day. Verity that all progress notes and super-bills are attached.
• Order office supplies.
• Answering telephone calls, including closed offices at different locations.
• Paging on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension.
• Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given.
• Handling and processing of billing information daily.
• Handling and processing of dictation, letters, and physician orders daily.
• Register patients, enter and/or update patient demographics, make copies of vital information.
• Collect co-payments and past due balances from patients at check-in/check-out desk.
• Coordinates and processes referral information for managed care patients.
• Process medical records requests.
• Maintain hospital physician schedules as directed by supervisor
• Hospital invoicing
• Other duties and tasks as assigned.
• Maintain physician on call schedule.

Requirements :

• High school diploma or equivalent.
• Must have one-two years Front Desk and customer service experience. Experience in the medical field is preferred but not required. Proficient in Office 365 and comfortable using multiple phone lines.
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you anticipate any problems or difficulties in satisfying any of the listed job duties and job requirements? If yes, please specify.

Education:

• High school or equivalent (Required)

Experience:

• Front Desk: 1 year (Required)
• Medical Front desk: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Birmingham, AL: Relocate before starting work (Required)

Work Location: In person