Front Desk Receptionist

Our Terre Haute clinic is looking for part time and full-time Front Desk Receptionists to join their team!

This is a great opportunity for someone who is energetic, hard working, and works well in a fast pass environment. We are looking for a team player who enjoys providing exceptional patient support while managing various administrative tasks.

About the Company

Familia Dental was established in 2008 and has grown rapidly. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be apart of giving back to your community and making a difference every day. Familia Dental is a big believe for internal growth making it a great company to turn a job into a career.

Benefits offered to all employees:

• Paid Time Off
• 401(k) Retirement Plan
• Career Growth Opportunities
• Hands-On In-Clinic Training
• Compassionate & Collaborative Team Environment

In addition to the above benefits, full-time employees also receive:

• Health, Dental and Vision Insurance
• Access to Financial Advisors
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short-Term & Long-Term Disability
• Paid Holidays & Vacation Time

Job Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.

Responsibilities

• Greet and check in patients in a professional and friendly manner
• Gather information from patients and scan information into an electronic data base
• Answer phone calls
• Scheduling appointments
• Confirm insurance eligibility and coverage and answer related questions
• Protect confidentiality and sensitivity of patient information
• Report equipment trouble and other safety concerns to Office Manager
• Participate in daily staff and office meetings
• Understand and follow state and federal HIPAA regulations, OSHA laws, infection control, and safety standards within a dental office.
• Ensure all record keeping requirements are fully and accurately completed.
• Follow company policies and procedures
• Understand and follow insurance plan rules and protocols.
• Communicate with office staff regarding issues, concerns, goals, etc.
• Administrative tasks: filing, scheduling, data entry, preparing forms, record keeping, printing documents, etc
• Maintain a clean and organized work area

Qualifications/ Skill Sets

• Exceptional customer/patient service skills
• Excellent verbal and written communication and listening skills
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Ability to carry out written or verbal instructions
• Basic computer knowledge > Microsoft Office strongly preferred
• Ability to work in fast paced, patient-focused environment.
• Detail oriented
• Organizational and time management skills
• Ability to recognize and be sensitives to patients' emotions
• Ability to handle multiple tasks and prioritize effectively
• Prior Experience is preferred but not required

Work Conditions

• Environment is fast paced, well-lit, and clean
• Work area is usually near the dental chair
• Dental assistants may work full time or part time. Some evening or weekend hours may be required, depending on the practice.

If you are looking for the next opportunity that has the advantage of turning a job into a career, we would love to hear from you.

Availability Required

Working Hours: M-F, 7:30 AM - 5:30 PM and Sat, 8:30 AM - 4 PM

Part Time:

• 2-3 days per week (up to 30 hours per week)
• full days or half day shifts
• schedule varies from week to week
• rotating Saturdays

Full time:

• 30 - 40 hours a week, about 4-5 days
• alternating Saturdays
• Full day shifts
• days scheduled varies week to week

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Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

People with a criminal record are encouraged to apply

Application Question(s):

• Are you looking for Part-time or Full-time work?
• How many days a week are you looking to work?
• What shift(s) are you looking for? (day, afternoons, evenings, etc)
• Are you willing to work Saturdays?
• What are your compensation expectations?

Experience:

• patient / customer service: 1 year (Preferred)
• administrative assistance or receptionist: 1 year (Preferred)
• healthcare: 1 year (Preferred)
• dental office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Terre Haute, IN 47803 (Required)

Work Location: In person