Front Desk Receptionist

JOB SUMMARY

We are looking for a Main Lobby Receptionist in Glenview, IL to manage the Front Desk, answer phones, and assist guests.

QUALIFICATIONS

• HS Diploma or GED
• Prior Receptionist or Front Desk experience
• Customer Service experience
• Strong MS Office and computer skills
• Positive and cheerful demeanor
• Excellent verbal and written communication skills

RESPONSIBILITIES

• Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Concierge Reception / Switchboard Conference & Meeting Room Management A/V Support Meeting & Event Management Community Programs Workplace Coaching & Onboarding Food Services Parking & Commute Bicycle & Local Shuttle Supported Employment Company Store Pet Programs Document Services Mail Services Record Archiving Office Supply Management Moves, Adds, Changes Furniture Management Space Reset Workplace Onboarding
• Assists the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc.
• Requests building and/or equipment services as needed.
• Provides administrative support for Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.
• Manages accuracy, production, quality and retention of program materials; which may include administration of SharePoint sites or similar.
• Ensures client and company materials comply with client and company brand guidelines.
• Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.
• Ensures all billings for business services are invoiced and billed as required.
• Attends move meetings and coordinate all moves with client contacts.
• Responds to customer requests and complaints regarding Workplace Experience services.
• Maintains relationships with vendors that provide services and goods to the office.
• Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements. Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment and software ordering.