Front Desk Receptionist

We are seeking a dynamic individual with exceptional communication and interpersonal skills to become a part of our innovative, and caring dental practice team.

JOB RESPONSIBILITIES:
Front Desk Receptionist's primary responsibility is to handle all Front Desk duties for the practice. The Front Desk Coordinator must ensure that patients are the number one priority

• Greets and checks-in patients as well as obtains necessary financial, personal, and or medical updates.
• Enters patient information accurately into our patient database.
• Checks-out patients upon completion of the appointment, and schedules the next appointment(s) as needed.
• Provides patients with any necessary documents, including treatment plans, receipts, appointment reminder cards.
• Verifies insurances, and updates patients accounts accordingly.
• Ensures that procedure codes are accurately entered.
• Provides patients with a high level of customer service.
• Schedules and confirms appointments.
• Process insurance claims.
• Collects payments and processes billing.
• Maintains patient confidentiality.

EDUCATION AND EXPERIENCE:

• Minimum high school diploma, or equivalent.
• Dental Front Office experience is preferred but not required.

SPECIFIC SKILLS:

• Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
• Customer service oriented and able to communicate with a pleasant demeanor at all times.
• Effective written and verbal communication.
• Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Strong PC skills and ability to learn and successfully use new programs as required.
• Prior insurance verification preferred.
• Dentrix experience is a PLUS

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer Service: 3 years (Required)

Work Location: In person