Front Desk Receptionist Medical

Tri-Century Eye Care is expanding and looking for passionate and talented individuals to join our team.

We are looking for a caring and organized Patient Services Representative to join our medical practice in our Bristol and Langhorne offices. You will be responsible for an array of activities related to patient care, including scheduling and confirming appointments, triaging patient symptoms, and verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.

To be successful as a Patient Representative you must be able to facilitate and coordinate communication between patients, family members, and medical staff.

Monday through Friday. One Saturday per month required, 8:00am through 12:00pm.

The job requires:

• · Checking in and out patients in a timely manner
• · Outstanding professional phone management
• · Making appointments for patients
• · Obtaining patient identification and verifying insurance
• · Collecting copays and fees

This is an exciting job working in the medical field with potential for growth.

Skills, Knowledge, and Attributes Required:

•  Required English language proficiency
•  Knowledge of customer service principles and practices
• Excellent customer service and communication skills (written and verbal), accompanied by active listening skills, patience, and stress tolerance
• Ability to work within a team structure
• Ability to manage multiple tasks simultaneously
• Well organized, with attention to detail
• Ability to maintain the confidentiality and integrity of medical records and protected health information
• Reliability in meeting or exceeding attendance and punctuality standards
• Ability to work with normal supervision