Medical Receptionist/Front Desk

AFC URGENT CARE ASTON is looking for a friendly, warm, caring and detailed-oriented Medical Receptionist.

AFC URGENT CARE is the largest privately owned urgent care company in the country with 325 centers in 30 states. We pioneered urgent care 40 years ago with the opening of a single center. Today, we treat over 3,000,000 patients annually with convenient, accessible and quality health care. Come join our team where C.A.R.E. (Create A Remarkable Experience) is our priority.

The Perfect Candidate:

Possesses a “can do, aim to please” attitude and the ability to sell people on our offerings.
Has excellent communication skills and values ensuring the quality of every patient’s experience.
Maintains a high level of energy and enjoys the challenge of a fast-paced environment.
Is able to type accurately and be detail-oriented.
Has a clean and neat appearance.
Has experience in customer service and/or reception.
Has the skills required to work at the front desk of a busy Urgent Care center.
Primary Responsibilities:

Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers’ compensation and occupational medicine patients
Determine, collect and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Maintain office supplies
Observe safety and security procedures; promote a safe and pleasant work environment
Report potentially unsafe conditions to management
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned

Schedule: Weekday shifts are 8 AM to 8 PM; Weekend shifts are 8 AM to 5 PM; Weekend work is required every other weekend

Job Type: Full-time

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical Receptionist: 1 year (Preferred)'

'Work Location: One locationWork Remotely No

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Urgent care center

Medical specialties:

• Urgent Care

Schedule:

• 12 hour shift
• Monday to Friday
• Rotating weekends

Work Location: In person