Front Desk Receptionist

Front Desk Receptionist
M-F. Hours between 3:30- approx. 9 PM
Occasional Weekend Hours. 8:30 AM - 12 PM Sat-Sun

Pay Rate: Approx. $18-20/hr.

Join our team as a Front Desk Receptionist at Empire Elite. A state of the art facility for youth sports- specializing in competitive and recreational cheerleading and gymnastics.
As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth daily operations.

Administrative duties:

• Greet & welcome clients in a professional and friendly manor
• Check-in athletes
• Respond to emails & voicemails
• Answer phone calls/ take and relay messages when needed
• Become familiar with computer software (Enroll athletes, Take and record payments, Assist with trial class and makeup class registrations, Etc.)
• Schedule & give tours
• Event scheduling (Coordinate date, Staffing, Open/Close Facility)
• Review accounts (Ensure accounts are in good financial standing, Contact families with outstanding balances, Communicate with staff regarding ineligible athletes, Apply late fees when necessary, Etc.)

Custodial duties:

• Restock facilities
• Maintain supplies and inventory
• Trash removal
• Overall upkeep (vacuuming, dusting, etc)

Experience:

• Previous experience as a receptionist or in a similar role is preferred
• Strong organizational skills with the ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills

Must be able to pass a background check.

To apply, please submit your resume along with a cover letter highlighting your relevant experience to empirecheerct@gmail.com

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Schedule:

• Evening shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person