Front Desk Receptionist

Front Desk Receptionist Job Responsibilities:

• Serves patients by greeting and helping them; scheduling appointments

; maintaining records and accounts.

Office Receptionist Job Duties:

• Must be a multi-tasker and able to handle the busy medical clinic.
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Must be able to perform the Front Desk duties including answering phone calls, scanning, copying, Fax, email, EMR entry, referrals, appointment calls/confirms and record keeping. Must be able to work and travel for both clinics whenever needed.

Medical Assistant Office Receptionist Skills and Qualifications: Multi-tasking, Works well under pressure, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, and Quality Focus.**Must be bilingual (Spanish speaker) **Work Remotely

• No

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus opportunities

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person