Job Description
Stand Up MRI of Arizona, is looking for an individual who desires to be part of a collaborative team focused on customer service and providing quality patient care.
HOURS: Monday- Friday
Saturday 8-2 Rotating
Entry level candidates welcome. We will train you!
CUSTOMER SERVICE EXPECTATIONS: Friendly and outgoing personality is an absolute MUST, as you will be the first face patients see when they walk in the door.
QUALITY: Applies the standards of practice/performance in the work setting to achieve positive outcomes. This individual will be working in a fast-paced environment and must be able to successfully multi-task, be personable, energetic, have a positive attitude, and be a dependable team player.
Responsibilities and Duties:
- Greet and direct patient flow.
- Perform all patient check- in and check-out tasks.
- Answer and schedule appointments accurately and promptly in English and Spanish.
- Inform patients of payment methods and verify insurance.
- Utilize our medical EMR system to maintain patient records/payments.
- Act as a company ambassador by providing information about our practice.
- Manage office calendar/schedule to ensure a seamless workflow.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
-Duties as assigned.
- Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process.
Requirements:
-Receptionist experience preferred
- Customer Service experience
- Excellent communication and organizational skills
- General computer skills
- Proficiency in Microsoft Word and Microsoft Excel
- Proficiency in working with PDF files
- Reliable transportation
- Bi-lingual in English/Spanish is required, must be able to schedule patients in Spanish.
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k) matching
- Paid sick time
- Paid time off
- Paid training
- Wellness program
Healthcare setting:
- Medical office
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating shift
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- Peoria, AZ 85382: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person