Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. If you have experience in dental reception or administrative roles, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply.
Duties:
- Greet patients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and assist with billing and payment processing
- Maintain patient records and ensure accuracy of information
- Coordinate with dental staff to ensure efficient patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Assist with administrative tasks such as filing, data entry, and correspondence
- Keep the Front Desk area clean and organized
Experience:
- Previous experience as a dental receptionist or in an administrative role within a dental office is preferred
- Familiarity with dental terminology and procedures is a plus
- Proficiency in Dentrix or other dental practice management software is highly desirable
- Strong computer skills, including knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience with Epic or other electronic medical record systems is beneficial
Join our team as a Front Desk Receptionist and enjoy a competitive salary along with benefits such as medical insurance, paid time off, and opportunities for professional development. If you are detail-oriented, customer-focused, and thrive in a team-oriented environment, we would love to hear from you.
Note: This job description is intended to provide an overview of the responsibilities and qualifications for this position. It is not exhaustive and may be subject to change to meet the needs of the organization.
Job Type: Full-time
Pay: $18.85 - $22.70 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Ob/Gyn
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Lakewood, NJ: Relocate before starting work (Required)
Work Location: In person