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Form of work
Salary| Full-time |Tuesday - Friday | No Nights or Weekends |
At NIVA Health, we believe that every person has the right to live their best life!! Our mission is to provide innovative quality healthcare solutions to enhance the well-being of our patients and communities. Our Front Desk Receptionists are the first person a patient sees as they arrive at the office, and are an important part of establishing the patient’s relationship with NIVA Health.
We pride ourselves on excellent patient care and service. The winning candidate must be willing to work in a sleeves-rolled, hand-on fashion, doing “whatever it takes” to help the team grow. Typically, hours are 8:00am - 6:00pm Tuesday through Friday.
Responsibilities
- Teamwork - There is a need for the winning candidate to be comfortable and capable working within a team environment. We have a zero-tolerance approach to drama and team members must work together positively and build one another up.
- Resilience - Willingness to utilize existing skills and talent, while simultaneously learning and executing the company’s proven system to achieve positive patient outcomes and organizational goals. Must be willing to learn new concepts and unlearn intuitive ideas that do not match with the company's structure.
- Ownership - The winning candidate will have significant income upside - with no cap or limit - if results are achieved. This is a great role for an achiever looking to grow and accomplish vs. seeking purely stability and a place to come daily.
- Open-mindedness - Whatever it takes attitude with a patient care and sales focus. Additionally, you must possess a willingness to be cross-trained to help the clinic achieve its patient care goals.
- Positivity - We LOVE patient care and seek a bubbly, positive, sunny outlook from our winning candidate. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must!
Qualifications and Experience
- 1+ year Medical Receptionist experience Preferred
- Bilingual preferred
- Ability to Multi-task
- Professional Telephone Etiquette
- Top Notch Customer Service
- Excellent Time Management Skills
- Highly Organized
- Attention to detail
- Scheduling Expertise
- Patient Focused
Pay Structure, Perks and Benefits
- Annual pay based on results for this position is comprised of a base pay and bonuses. Typical base is around $33,280 - $41,600 ($16.00 - $20.00 per hour) with average bonuses of $5,000 to $10,000 annually. Income can grow significantly based on results.
- Health Insurance
- 401K
- PTO
- Growth Opportunities
- Positive work environment
- Employee discount on services
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $18.40 - $24.80 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Healthcare setting:
- Clinic
Schedule:
- 10 hour shift
- 4x10
- No weekends
Experience:
- Customer service: 3 years (Preferred)
Ability to Relocate:
- Jacksonville, FL: Relocate before starting work (Required)
Work Location: In person
