Job Description
SHIFT: 8 AM – 4:30 PM; with flexibility for 7:30 AM -4:00 PM Monday - Friday
DURATION: 13 weeks
REASON FOR OPENING: core position
LOCATION: Piper Building on the Client Northwestern Hospital campus - ON-SITE
JOB SUMMARY: Meet & Greet patients, check in patients on Excellian, enter health insurance, patient data, patient signatures, etc., Excellian scheduling, workque processing and answering phones
JOB RESPONSIBILITIES:
* Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers.
* Verifies insurance and obtains prior authorizations as needed, may register patients.
* Provide department reception, patient check-in
* Provides telephone coverage, routing messages accordingly
* Organizes and maintains department records, manuals and patient education materials
* Analyzes patient records to determine if outside documents are needed
* Reviews patient consent forms and ensures they are updated
REQUIREMENTS:
* High school diploma or equivalent
* 1 year experience in a specialty clinic or 2 years in a primary care office
* Familiarity with operating computer, printer, scanner, telephone system
* Working knowledge of Microsoft Suite
PREFERRED SKILLS:
* Good first impression at our clinic desk, organized, calm, professional
* Post secondary education in medical field preferred
* Working knowledge of electronic medical records
* 2-5 years' experience in a medical office including administrative support, scheduling & customer service
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.