Administrative/Front Desk Coordinator

Administrative Coordinator

Minneapolis Health and Wellness NE is looking for a full-time Administrative Coordinator who is driven and organized, who thrives and enjoys working in a fast-paced environment. The right fit will be able to prioritize tasks appropriately while always delivering outstanding customer service. We are excited to welcome you to our amazing team!

Who We Are…

Minneapolis Health and Wellness NE is an integrative health and wellness center offering Chiropractic Care, Physical Therapy, Massage Therapy and Acupuncture in Minneapolis.

We are a team of passionate and experienced professionals who believe in taking care of our community by helping people live healthy and active lifestyles.

Mission Statement: Our mission is to be rooted in wellness. We are dedicated to improving the quality of life for our patients by providing exceptional care through collaboration, teamwork, education, and our passion for helping people live healthy and active lives.

Core Values:

1. Our patients come first, every time.

2. We are a leader in integrative and collaborate care.

3. We strive to exceed expectations with every interaction.

4. We are always advancing, learning, and adapting.

5. We are a TEAM above all else.

6. We are intentional in all actions, communications, and recommendations.

7. We lead with compassion, understanding and a realization that everyone is entitled to exceptional care.

8. We are dedicated to improving this world. Not only to the people who walk through our doors but through the community that we live and beyond.

We are a mission minded, goal setting team seeking a well-organized, professional, upbeat, friendly, and charismatic addition to our growing organization.

Your Responsibilities…

• Greet and welcome patients
• Answering phones
• Scheduling multi-provider schedule
• Pre-scheduling plans of care
• Collect payments, both cash and credit card, and reconcile daily
• Data entry in clinic EMR system: ChiroTouch (bonus if you’ve used ChiroTouch)
• Ensure each patient has a great customer experience
• Various office administrative duties, including but not limited to mail, scanning, filing, retail stocking and office supply management
• Process insurance authorizations to determine number of visits approved
• Contact patients to collect outstanding balances
• Manage patient payment arrangements and ensure payments are timely
• Process patient medical records requests
• Coordinate staff events and lunches
• Send patient statements
• Maintain proper office cleaning
• Assist the billing team with insurance verification
• Other tasks as required

The person we are looking for…

• Is fun, polite, courteous and professional
• Is resourceful, has a can-do attitude and takes initiative
• Is excellent at multi-tasking
• Is described as caring, happy and helpful
• Has a positive attitude and a welcoming presence
• Thrives working as a team
• Has excellent verbal and written communication skills
• Is detailed oriented and strives to complete tasks and meet deadlines
• Possess a work ethic that you are proud of and plan on displaying on a daily basis
• Must be available to work as late as 6:30 pm.
• Willingness to cross-train on other office roles

Qualifications Required:

• High School Diploma or Equivalent
• Knowledge of and skill in using computers, Microsoft Office products (primarily Word and Excel) and PowerPoint
• High level of attention to detail
• Strong time management and organizational skills

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person