Front Desk Coordinator

FRONT DESK COORDINATORS/INSURANCE VERIFICATION COORDINATORS

Monday – Friday 8:30 am – 5:00 pm Alternating Saturdays

TJH Medical Services, PC a multi-specialty Physician Practice with 30 locations in Queens, offers a full range of medical, diagnostic, and surgical services. From annual eye examinations to surgical procedures, our Board Certified, fellowship trained Physicians and support staff are dedicated to the prevention, diagnosis, and treatment of a wide range of conditions and disorders.

We are currently seeking experienced Front Desk Office Coordinators for immediate full time career opportunities within our high-volume Surgical Suite.

SUMMARY: Under the supervision of the Manager / Supervisor, selected candidates will perform various Front Desk clerical duties. Specific task will include:

• Scheduling, confirming, and maintaining patient appointment schedules for high volume multi-physician practice.
• Securing insurance verifications, referrals and pre-authorizations for patient visits and testing.
• Conducting initial patient registration process to obtain and record patient demographic and insurance information.
• Answering phones, accessing call priorities and routing calls accordingly.
• Identifying procedure and diagnosis codes to verify insurance and pre-authorization procedures.
• Receiving and receipting cash and credit card payments and posting in secured web portal.
• Entering and balancing daily monies and cash drawer transactions.
• Utilizing EPIC EMR system to input, update and retried patient data.

REQUIREMENTS:

• Must have minimum (2) years current or recent medical office experience directly handling pre-authorizations, insurance verification and or call center scheduling.
• Bilingual (Spanish/English) highly preferred
• Medical Secretarial School preferred or related experience.
• Previous clerical experience desirable, preferably in a medical setting.
• Computer literacy required.
• Knowledge of CPT and ICD-10 coding.
• Billing experience desirable.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package, growth opportunities and the opportunity to work with a dynamic team of health professionals.

Salary: $23/hr. - $25/hr.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Rotating weekends

Experience:

• Front Desk Medical Office: 2 years (Required)
• • Knowledge of CPT and ICD-10 coding.: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person