Company

Hyatt RegencySee more

addressAddressPortland, OR
type Form of workFull-time
salary Salary$20.75 an hour
CategoryReal Estate

Job description

WE ARE LOOKING FOR A FULL-TIME FRONT DESK CLERK

We are excited to share that Hyatt Regency Portland has an opportunity for people who love helping people.

Please join our Guest Experience team as a Front Desk Clerk

WHAT IS EXPECTED OF ME IN THIS ROLE?

  • Welcome guests to the hotel with a friendly and professional demeanor, providing exceptional customer service throughout their stay.
  • Check guests in and out efficiently, processing payments, and issuing room keys according to established procedures.
  • Answer phones, respond to inquiries, and provide information about hotel facilities, services, and local attractions.
  • Handle guest requests and concerns promptly and effectively, escalating issues to management as needed to ensure guest satisfaction.
  • Maintain accurate records of guest accounts, including billing information and room assignments.
  • Collaborate with other hotel departments to coordinate guest services and ensure a seamless guest experience.
  • Assist with concierge services, including making reservations, and providing recommendations for dining and entertainment.

Fortune's 100 Best Companies to Work For® - FORTUNE and Great Place to Work® - Hyatt ranked as #16 Best Employer for 2021! and America's Best Employers For Diversity – Forbes. 100 Best Workplaces for Millennials – FORTUNE

WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT THE HYATT REGENCY PORTLAND?

  • Competitive hourly rate
  • Comprehensive training and development programs to enhance your skills and career growth.
  • Employee discounts on hotel stays, dining, and other services.
  • Health and wellness benefits, including medical, dental, and vision coverage.
  • Opportunities for advancement within the Hyatt organization.
  • A supportive and inclusive work environment that values diversity and teamwork.
  • Tuition reimbursement, discounted parking, complimentary colleague meals.

ABOUT HYATT REGENCY

The Hyatt Regency Portland is a premier hotel destination located in the heart of the city, offering luxury accommodations, exceptional dining experiences, and world-class amenities. As part of the Hyatt family, we are committed to providing unparalleled service and memorable experiences for our guests while fostering a positive and rewarding work environment for our employees. Join us in delivering the Hyatt standard of hospitality and be part of a dynamic team dedicated to excellence.

The hourly rate for this role is $20.75 per hour

Qualifications - External

  • Previous experience in a customer service or hospitality role preferred.
  • Strong communication and interpersonal skills, with a positive and welcoming attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in computer systems and hotel management software.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Job Type: Full-time

Pay: $20.75 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Ability to Relocate:

  • Portland, OR 97232: Relocate before starting work (Required)

Work Location: In person

Benefits

Health insurance, Dental insurance, 401(k), Flexible spending account, Tuition reimbursement, Paid time off, Vision insurance, 401(k) matching, Employee discount, Opportunities for advancement, Flexible schedule, Life insurance, Referral program
Refer code: 8947378. Hyatt Regency - The previous day - 2024-04-09 02:33

Hyatt Regency

Portland, OR
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