Address
Form of work
SalaryAbout us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
```Overview``` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. ```Duties``` - Greet guests in a warm and welcoming manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to inquiries with excellent phone etiquette - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns with patience and professionalism - Assist with reservations and room assignments - Maintain a clean and organized Front Desk area - Collaborate with housekeeping and maintenance staff to ensure guest satisfaction - Process payments and maintain accurate records ```Requirements``` - Previous experience in hospitality or Front Desk operations is preferred - Excellent communication skills, both verbal and written - Proficient in using phone systems and other office equipment - Strong customer service skills with the ability to handle difficult situations calmly - Multilingual skills are a plus - Knowledge of hotel management software is beneficial - Ability to work flexible hours, including weekends and holidays Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now!
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
