```Duties```
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries and resolve any issues or complaints promptly and courteously
- Maintain a clean and organized Front Desk area
```Skills```
- Excellent customer service skills, with the ability to provide exceptional service to guests
- Strong communication skills, both verbal and written
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information and transactions
- Experience with event planning or coordination is a plus
- Knowledge of clerical duties, such as filing, faxing, and photocopying
- Previous experience in a medical or dental office is beneficial
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and attention to detail will ensure that our guests have a positive experience from the moment they arrive. You will play a vital role in providing exceptional customer service, managing guest inquiries, processing payments, and maintaining an organized Front Desk area. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this is a sample job description for a Front Desk Agent position. The specific duties and requirements may vary depending on the company's needs.
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Weekends as needed
Work Location: In person