To greet guests in a pleasant, professional and efficient manner, process check-ins and check-outs, issues room keys, answers questions, and resolves guest requests.
Responsibilities:
- Set the tone for the guest experience, greet guests in a warm and friendly manner.
- Check-in and check-out guests.
- Resolve guest requests.
- Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions.
- Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner.
- Ability to read, write and communicate effectively in English.
- Performs any other job related duties as assigned.
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Sanford, NC: Relocate before starting work (Required)
Work Location: In person