Address
Form of work
SalaryAbout us
We are professional, agile and professional.
Our work environment includes:
- Modern office setting
```Overview``` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all who visit our establishment. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you. ```Responsibilities``` - Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel efficiently and accurately - Answer phone calls and respond to inquiries in a timely manner - Provide information about hotel amenities, services, and local attractions - Handle guest requests and resolve any issues or complaints promptly - Maintain a clean and organized Front Desk area - Assist with administrative tasks such as filing, data entry, and reservation management - Collaborate with other hotel staff to ensure smooth operations ```Experience``` - Previous experience working in a hotel or hospitality setting is preferred - Strong customer service skills with the ability to handle difficult situations professionally - Excellent phone etiquette and communication skills - Familiarity with hotel management systems and phone systems is a plus - Bilingual proficiency in English and another language is an asset - Knowledge of guest services principles and practices If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply now. We offer competitive compensation, opportunities for career growth, and a supportive work environment.
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 45 per week
Benefits:
- Employee discount
- Free parking
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Mount Airy, NC 27030: Relocate before starting work (Required)
Work Location: In person
