Front Desk

About the Business:
The Greater Pittsburgh Sports Complex is a member-based sports facility located in the heart of Robinson Township. The facility features two full court basketball courts that can transition into 6 pickleball courts, indoor turf, batting cages and an outdoor grass field. Members and drop-ins participate in a wide variety of sports at our complex! We also offer team rentals, sport specific training and group fitness.

Responsibilities:

• Welcome and assist members, visitors, clients, and guests, always ensuring a professional and friendly demeanor.
• Perform various tasks, including managing phone calls, emails, and correspondence, and ensuring timely and accurate response to inquiries.
• Direct all unanswerable questions to the manager and let customers know the manager will get back to them as soon as possible.
• Handle point of sale transactions for members and non-members.
• Ability to sign up new customers for membership in our system.
• Enforce rules and regulations of our facility to members and participating customers.
• Maintain and organize filing systems, documents, and records, both physical and electronic, to ensure easy retrieval and confidentiality.
• Assist in managing sports equipment, inventory, and ensuring their availability and functionality to members and guests.
• Set up and break down the sports facility for specific events like wrestling, softball training and group fitness.
• Follow opening shift and closing shift standard operations of procedure.
• Collaborate with team members and provide support as needed to ensure efficient workflow and cross-functional coordination.
• Uphold a high level of professionalism, confidentiality, and discretion in handling sensitive information.

Requirements:

• High school diploma or equivalent; additional certifications or relevant training is a plus.
• Proven experience working at a Front Desk or in a similar role.
• Driver’s license and transportation to get to work.
• Exceptional organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
• Demonstrated ability to handle multiple tasks simultaneously and adapt to changing priorities.
• Strong problem-solving skills and resourcefulness in finding solutions independently.
• Professional demeanor, with a positive attitude, reliability, and ability to maintain confidentiality.
• Ability to work independently as well as collaboratively within a team environment.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

If you are a motivated individual who thrives in a customer-focused environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Evening shift
• Every weekend
• Morning shift

Ability to Relocate:

• Coraopolis, PA 15108: Relocate before starting work (Required)

Work Location: In person