Fraud Investigator

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
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Job Description
Responsibilities
The Fraud Investigator will report to the Fraud Operations Manager of US Region Fraud Management. The Fraud Investigator is responsible for completing moderate to complex research and analysis of account activity to assess levels of risk and fraud type, making a fraud determination, and completing all required investigative reports. Taking appropriate action to resolve fraud related inquiries in a multi-faceted, fast paced and dynamic environment, while ensuring the security of the customer's accounts.
Required Skills

• Conduct investigations based on escalations from Fraud Management and determine whether a regulatory filing obligation exists
• Document investigation and prepare Suspicious Activity Reports for filing, if required
• Collaborate with various Operations functions to ensure all escalated fraud incidents where a filing obligation may exist have been properly escalated
• Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses
• Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
• Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Remains positive and focused during times of pressure or adversity
• Make timely, fact-based decisions and can act decisively when required
• Excellent time management and prioritization skills
• Detailed understanding of Fraud operations
• Experience working in a team environment
• Self-motivated and goal-oriented
• Excellent verbal and written communication skills
• Highly adaptable during periods of change
• Ability to learn and adapt to new information and technology platforms

Additional Desired Skills

• Advanced Excel and Power Point Skills
• Knowledge and understanding of Positive pay tool
• Experience completing fraud affidavits
• Certified Fraud Examiner or similar certifications a plus
• Knowledge and understanding of SAR reporting

Minimum Qualifications

• College Degree or equivalent experience.
• 3-5 years experience carrying out financial crime investigations, including determining approach, developing supporting documentation, and reporting of conclusions (preferably in the financial/banking sector)
• Knowledge of Fraud laws, BSA/AML laws and regulations, and understanding of risk management
• Ability to make independent decisions upon review of facts and circumstances
• Strong oral and written communication skills, and acute attention to detail
• You need to be legally eligible to work at the location(s) specified and, where applicable, must have a valid work or study permit.

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What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location
IL-70 W Madison St, 8th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Financial Crime Investigations, Fraud Investigations, Fraud Monitoring, Time Management, Written Communication