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SalaryYOUR MISSION (The Job Description)
Support the food and beverage operation of the outlet through timely bussing and resetting of tables, running food and beverages, engage in polite, responsive, and timely interaction with guests and coworkers including basic menu descriptions, in addition to other responsibilities as directed by server or supervisor while maintaining a positive attitude that contributes to the team environment.
In addition, if you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate, and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
THE NITTY-GRITTY (The Essential Job Duties)
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide extraordinary customer service experience for our guests:
- Support server by running food and drinks as instructed by teammates including culinary server, bartender, supervisor, etc.
- Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Clear tables, carry plates to dishwashing area
- Execute fabulous guest service
- Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
- Explain basic details of food dishes and beverages at time of delivery to guests
- Ability to communicate clearly in verbal and written English
- Comply with all safety and health department procedures, as well as, all state and federal laws
- Maintain a neat, clean and well-groomed appearance per hotel standards
- Adhere to hotel policies including but not limited to attendance, safety, behavior
- Ability to work a flexible schedule
- Current, legal, and unrestricted ability to work in The United States
- High school or equivalent education required
- Food Service Handler Card
- Preferred: 1-2 years' experience in a full-service hospitality establishment
- Lift up to 60 pounds of equipment or supplies, and move carts that weigh up to 100 pounds
- Work in an environment that is subject to varying levels of cold, heat, and sound. Incumbents are at times subject to hazards such as chemicals; proper safety precautions will be taken. This position occasionally works outside and is subject to all weather Proper clothing is provided
- Stand for entire shift
- Balance, bend, carry, climb stairs and ladders, crawl, reach, squat, and twist. These actions are required in order to assist guests in the proper use of equipment and to perform other job duties
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates.
- Adaptive, Flexible!
- Embody "great attitude."
- Unwavering integrity and endless work ethic.
- Appreciate constructive feedback, as well as graciously providing the same.
- Tenacious and self-motivated
- Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
