Address
Form of workWine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life.
Who are you?
You're a rockstar with a passion for music, a love of wine, and a deep respect for hospitality. You know how to connect with people, but you're not just a people pleaser - you thrive under pressure and love making quick decisions that impact the business and culture. You know you have more to learn and are always looking for ways to grow, both personally and professionally. With an entrepreneurial spirit and a desire to be a part of something bigger, you want to join a brand and culture that not only makes a difference, but also helps others INDULGE THEIR SENSES.
Who are we?
City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of top-notch events & experiences.
Why us?
Competitive pay plus generous benefits. An atmosphere of learning, development & enrichment opportunities. A career trajectory within a growing company with abundant opportunities for advancement. A fun team of passionate individuals who share your love of hospitality and the opportunity to provide guests with unforgettable nights filled with music & wine.
Position Summary:
Food Runners are responsible for providing a clean and pleasant dining experience by assisting in serving food and beverage to guests. The Food Runner is expected to assist servers and/or bartenders, performing any tasks necessary to ensure a high-quality guest experience.
Minimum Qualifications;
• Strong work ethic, team player, and exceptional guest service skills
• 1+ year experience as a Runner in a fast-paced, high-volume service environment preferred and/or equivalent relevant experience
• Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
• Ability to navigate venue conditions, including tight spaces, dark room and loud environment
• Polished presentation
• Ability to take direction from others
• Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment
• Aptitude to resolve problems
• Ability to work both independently and in a team environment
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 pounds
Overview of Responsibilities:
• Provide guest hospitality; Deliver orders to guests in a timely and efficient manner; clear dishes, replenish water; remain alert to guest needs at all times
• Provide assistance to waitstaff and bartenders as needed to perform guest related duties
• Exercise tableside manners and maintenance of service areas when dropping off food
• Fulfill guest dining requests as needed and facilitate communication of guest requests to servers
• Clear, clean, and reset tables, seating, and equipment
• Ensure polished and clean presentation of all areas
• Maintain menu knowledge, including ingredients, preparation methods, and allergen
information and communicate this information tableside to guests
• Restock and replenish utensils, napkins and other dining room needs
• Complete necessary side-work, perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted timeframe not to exceed 20% or maximum of 2 hours of the scheduled shift time
• Adhere to sanitation and safety policies
• Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance.
• Perform all other reasonably assigned duties
Perks & Benefits! Comped concerts and 50% off dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.
Compensation $15.00 + participation in Tip Pool!
