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Form of workEmployment at The Lake House offers a beautiful place to work in a fun, team-oriented, professional setting! Advantages of being a Lake House team member include:
- Paid Time Off during your first full calendar year for Full Time employees!
- Medical, Dental and Vision Benefits for Full Time employees!
- Membership Discounts to the Sands Family YMCA
- FREE Lunch and/or Dinner during your shift!
- Robust and formalized training program to get you doing what you love as soon as possible!
- Complimentary Annual stay overs at The Lake House!
- Many Employee Discounts at The Lake House and through LifeMart!
- Company sponsored Community Service and Wellness Events!
JOB DESCRIPTION
Position: Food Runner / Outside Expo
Reports to: Director of Food and Beverage
Job Summary: The Food Runner organizes the Expo Line and communicates with both the FOH and BOH to expedite dishes from the kitchen to guests’ tables. They are knowledgeable and proficient in the menu and are able to present all items clearly and professionally. This position requires speed, excellent organization and good communication skills.
Essential Functions:
- Setting, organizing, maintaining, and cleaning the expo line and adjacent areas.
- Follow Rose Tavern’s ticketing system to ensure orders are delivered accurately.
- Have a proficient understanding of the restaurant layout, including table numbers and seat positions.
- Ensure plates are served and presented in the exact manner they are intended to be. Consistency is key!
- Ensuring proper communication between Servers and Chefs around any special orders, allergies, or dietary restrictions.
- Interacting with guests when delivering food in a positive and knowledgeable way.
- Maintaining the Expo Line with clean china, and silverware at all times.
- Communicating with both FOH and BOH in a clear, professional and concise way at all times.
- Manage all waste in an environmentally responsible way and in line with policies set in place by the Restaurant.
- Perform any other duties necessary for guest service standards.
- Communicate efficiently and respectfully with support staff and management.
- Help other team members in their duties when time allows.
- Organize and execute all IRD deliveries using proper IRD steps of service.
- Adhere to all levels of Health Code and Sanitation.
- Polishing glassware and silverware at appropriate times.
Job Requirements:
- Excellent communication skills (verbally interacts with management, servers, team members and guests).
- Strong organizational skills and ability to multi-task.
- Knowledge of workplace safety procedures.
- Ability to stand for extended periods of time.
- Frequently required to walk; sit; stoop; bend; and reach with hands and arms.
- The employee must occasionally lift and/or move up to 50 pounds.
- The noise level in the work environment is usually moderate to high.
The Lake House believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
