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SalaryAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions. Overview: JOB SUMMARY The Food & Beverage Coordinator will offer support through all aspects of Operations functions, as well as supporting the Food & Beverage Management Team, directly reporting to the Director of Operations. CANDIDATE PROFILE Education:
Bachelor’s degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is required. Experience:
Must have at least one (1) or more years of related field experience, with experience in Hospitality preferred. KEY RESPONSIBILITIES The primary responsibilities for the Food & Beverage Coordinator include but are not limited to:
Bachelor’s degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is required. Experience:
Must have at least one (1) or more years of related field experience, with experience in Hospitality preferred. KEY RESPONSIBILITIES The primary responsibilities for the Food & Beverage Coordinator include but are not limited to:
- Coordinate the Director of Operations calendar and appointments for maximum efficiency.
- Complete all menu edits, formatting and production for all Food & Beverage Outlets, to include the Private Dining Rooms.
- Ensure all Food & Beverage reservations are up to date in the system, including the Reservations for the Private Dining Rooms, and Seasonal Holiday Brunches.
- Participate in all Food & Beverage meetings, communicating all follow-up items to the Director of Operations, organizing notes and process improvements.
- Monitor the Outlet’s websites for any changes and menu adjustments, maintaining up to date information for all Food & Beverage related materials.
- Assist in the development and creation of Marketing initiatives and promotional materials.
- Screen and evaluate all Food & Beverage correspondence, preparing responses as appropriate.
- Prepare purchase requisitions, expense reports and check requisitions.
- Efficiently answer all guest requests, both internal and external.
- Administrative duties include; sort and route incoming mail and inter-office documents, ordering, distributing and ordering office supplies.
- Assist the Food & Beverage managers with administrative duties which could also include operational coverage.
- Plan details for each event, including but not limited to, menus, flowers, music, and printed materials.
- Attend all Holiday Brunches to coordinate attendance and check in guests, as well as troubleshoot if necessary.
- Assist with other projects as assigned by the Director of Operations. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:
- Strong working knowledge of Microsoft Office, Calendar Management and Excel.
- Ability to process and compile various data sets for analysis.
- Must be able to communicate clearly with guests, customers, supervisor and fellow employees.
- Superior communication (Written, Verbal, Presentation, Phone, etc.) and meeting skills.
- Excellent organization and acute attention to detail.
- Must be proficient in Open Table, Photo Shop and Adobe Acrobat.
- Physical requirements – ability to work for extended periods of time at a desk, or walking within the hotel operation, which will include lifting, pushing, pulling and/or carrying up to 20 pounds.
- Familiarity and knowledge of all departments within the hotel.
- Ability to manages conflict effectively and work diligently to obtain a mutually agreeable solution.
- Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person.
- Superior time management and task prioritization.
- Ability to handle multiple and changing priorities in professional manner.
- Willingness to assist co-workers and guests beyond normal job duties. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
