Nutrition Services Coordinator (Bilingual-Haitian Creole)

Project Bread connects people and communities in Massachusetts to reliable sources of food while advocating for policies that make food more accessible—so that no one goes hungry. To assist us in meeting our mission, Project Bread – The Walk for Hunger is seeking a Bilingual Nutrition Services Coordinator to join our team.

At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply.

Supervisor: Assistant Director Health Care Partnerships Program

Salary Range: $60,000-$62,000

The Role: The Nutrition Services Coordinator is to respond to referrals and develop service plans customized to meet the individual needs of each client so that they can access the healthy foods needed to best manage their health conditions. The Coordinator provides ongoing case management support for each client for their six-month program enrollment. This position will primarily work with members remotely, but the role may include some in-person visits on an as needed basis.

About Flexible Services

The Commonwealth of Massachusetts received a waiver from the Centers for Medicaid and Medicare to improve the ways in which MassHealth provides care to its members. This waiver led to the establishment of a pilot Flexible Services Program. Through the Flexible Services Program, Accountable Care Organizations (ACOs) may pay for health-related nutrition and housing supports as part of their strategy to address social determinants of health.

Project Bread is an approved nutrition service provider for six ACOs. In this role we receive referrals and provide nutritional services to members from over 30 health centers, hospitals, and physician offices across Massachusetts.

Primary Responsibilities:

• Conduct initial assessments with clients to identify their individual barriers to healthy food access.
• Design nutritional service plans to meet the needs of each client, this may include:
  • provision of food vouchers,
  • procurement of household kitchen supplies,
  • enrollment in Project Bread cooking classes,
  • nutrition counseling with a Project Bread dietitian for individuals with eligible diagnoses, and
  • connections to SNAP, WIC, School Meals, and other foods assistance programs.

• Maintain connections with clients to ensure that the designed service plan is meeting their needs and adjust as appropriate.
• Conduct follow up calls with each client at three- and six-months post enrollment
• Maintain accurate records in Salesforce.
• Ongoing communication with health center staff to ensure optimal support for each member.
• Promote usage of Project Bread’s FoodSource Hotline.

• Perform other related tasks as needed.

• Haitian Creole Language Responsibilities:
  • Conduct initial assessments and follow up calls in Haitian Creole
  • Ongoing phone conversations, texts and emails to provide technical assistance
  • Interpret cooking classes
  • Review translated materials for cultural and contextual relevance

Organizational Responsibilities:

• Participate in planning and evaluating the annual Walk for Hunger, including working as event staff the weekend of the Walk (first weekend in May), and attending pre-Walk events as assigned.
• Participate in organization-wide events and meetings.
• Act to promote, sustain, and grow Project Bread’s positive, productive, and inclusive working environment.

Qualifications:

There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant.

We want to get to know you and the unique strengths you will bring to the work. That said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

• 2+ years of experience providing direct services to low-income individuals.
• Background in nutrition, client services, and/or health care.
• Database experience (Salesforce preferred).
• Strong written and oral communication skills.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.
• Desire to be a part of a strong and supportive team.
• Experience working in diverse environments with people of different backgrounds.
• Patience and empathy.
• Fluency in Haitian Creole and English.

All employees are currently working a hybrid remote and in-office model and are expected to be present in the East Boston office on a regular basis. Remote work schedules are determined by departments. The Nutrition Services Coordinator is required to work from the office one day per week. Currently, Health Care Partnerships team members are required to be in the office on Wednesdays. The Coordinator may also need to work from office additional days based on their meeting schedule. This position also requires evening availability one to two times per month for cooking classes.

For the safety and protection of Project Bread Staff & Constituents we do have a COVID-19 Vaccine Policy that requires all staff to be fully vaccinated per the CDC definition. Accommodation requests will be considered through our normal request process.

Benefits include Blue Cross Blue Shield health and dental, flexible spending accounts, retirement plan, life and long-term disability, contributions to commuting costs and wellness expenses, and unlimited paid time off.

Please complete our application form and upload your resume and cover letter in MS Word or Pdf format.

Review of applications will begin as they come in and continue until the position is filled.

Project Bread is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, gender expression, veteran status, height, weight, or marital status in employment or the provision of services. Please contact us at jobs@projectbread.org if you would like to request special accommodations during the interview process.