- Analyze and define user requirements to develop solutions that meet the strategic requirements of the business unit.
- Conduct discovery sessions to gather requirements from all stakeholders.
- Document current state and future state process workflows.
- Proactively collaborate with the business to conduct assessments to identify potential process improvements and enhancements that increase efficiencies and decrease costs for FCC and Corporate Fraud models/applications.
- Translate business needs into design documents and specifications.
- Prepare detailed specifications from which IT can program application solutions.
- Work with vendors on configuring third party solutions to meet the process needs of the FCC Business Units.
- Work with FCC business users to efficiently identify and coordinate resolution of issues concerning systemic risks and/or efficiencies.
- Research and create workarounds until production issues can be fixed permanently.
- Report all findings to manager.
- Provide both strategic and detailed support to the FCC Data Analytics Manager on significant projects and initiatives.
- Assist with delivery of projects according to agreed upon timeline, budget and scope.
- Work with the Software Quality Assurance (SQA) team and act as testing coordinator for key FCC projects as needed.
- Collaborate with business line managers to define and document the test plan and coordinate user acceptance testing to help ensure requirements traceability and delivery of a quality solution.
- Maintain testing results, manage the resolution of defects, report accurate testing statistics, and ensure testing evidence is obtained.
- Thoroughly document findings by preparing reports in a manner that is clear and comprehensible to FCC supervisors/managers, internal auditors and regulatory examiners.
- Complete required documentation for each assigned project & initiative on a timely basis, including Business Requirements Documents, File Conversion and Technical Design Specifications, Test Plans, and Process Flow diagrams and ensure accessibility of documentation for record retention.
- Communicate production issues with key stakeholders such as business lines, FCC management team, and the IT Department.
- Monitor for proper change management of requirements. Ensure acceptance criteria is met prior to go live deployment of new solutions or enhancements.
- Create documentation and train business users as needed (this includes training post model tuning deployments and on new enhancements).
- Handle a large workload with the ability to complete the tasks correctly and efficiently within the designated timeframes; exercise discretion in setting priorities.
- Perform any other assignments as directed by manager.
- Participate in all team meetings and adhere to workflow deadlines.
- Maintain working knowledge of Bank system platforms.
- Possess a general commercial awareness of banking and BSA/AML and Fraud risks.
- Develop and maintain knowledge of project management concepts, practices and procedures; and knowledge of business analysis tools and techniques. Obtain and maintain appropriate certifications.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
Bachelor's Degreein Computer Science, Project Management or equivalent field required
- 4-6 Yearsof business analysis experience required
- Experience in requirements gathering and development of business requirement documents and functional requirement specificationsrequired
- Experience in Quality Assurance, test plans and test coordination preferred
- Certified in Business Analysis -PMI preferred And
- Certified Anti-Money Laundering Specialist (CAMS) preferred Or
- Anti-Money Laundering Certified Associate (AMLCA) preferred