Financial Counselor Ii

Financial Counselor II Allentown, PA Phoebe Ministries is hiring a Full-time Financial Counselor II to join our long-term facility Allentown, PA. We show our employees our appreciation for their contribution towards carrying out our mission of enriching the lives of seniors. Phoebe Allentown has a beautiful, updated campus and high standards of excellence for all our employees. Phoebe offers great PERKS and BENEFITS: Generous Paid Annual Leave Time PLUS the ability to sell back unused time twice a year!!! Full Benefit Package, including Health, Dental, Vision and Life Insurance Tuition Reimbursement Service Awards & Recognition Gift Cards Responsibilities for a Financial Counselor II with Phoebe Allentown: The Financial Counselor will meet with residents/families who are being admitted for short-term or long-term care to discuss financial responsibilities and initiate conversations about future financial needs, including setting up Resident Bank Accounts, Electronic Fund Transfer and applying for Medical Assistance. The Financial Counselor is responsible for responding to all resident/family inquiries that are received by phone, mail, email, or walk-in visits within 24 hours, while maintaining excellent customer service. Responsible for managing the Daily Census and Private Pay Receivable to included collection calls and screening residents for Medical Assistance. Requirements for a Financial Counselor II with Phoebe Allentown: Degree in Business Administration or related course of study preferred. Minimum of 1 year of experience in related positions required. Teamwork, flexibility, and excellent customer service required. Successful candidates are those who thrive in a positive and respectful Customer Driven Culture and exemplify the organization's Faith in Action Mission, Vision, and Values. Apply today! We can't wait to meet you! Phoebe is an equal opportunity employer. Powered by JazzHR