Fairfield Inn Assistant General Manager

Magnus Hotel Management is opening a 90 room Fairfield Inn in West Valley City. We are seeking an Assistant General Manager to work closely with the General Manager, Magnus Hotel Management, and Marriott to complete the opening checklists, budgets, hiring and training of our new operational team.

Come join the Award-winning Magnus Hotel Management team where we strive to be one of the best hotels in Northern Utah. Guest satisfaction is a top priority. We work together as a team to create a culture of safety, quality, and integrity.

About you:

What does hospitality mean to you? Do you like getting to know new people from all over? Or do you like seeing them smile after a good night’s stay? Whatever it is, your drive to make people feel welcome is important to us. People who fit well have a commitment to quality & people in everything they do. Our team members understand the importance of a home away from home and try their best to make people feel at home here.

About us:

Our team members understand our vision, contribute to our mission, thrive on hard work and good, honest values. We empower on-site staff to take responsibility and pride in their hotel. Fulltime exempt Status. Salary commensurate with experience.

A day in the life:

· Assist the General Manager in his/her day-to-day operations.

· Assigns duties to HOD's and observes performance to ensure adherence to hotel policies and established operating procedures.

· Provides training to staff and Managers.

· Acts as the hotels public relations director and promotes the property within the hotel industry, local community, and trade associations.

· Monitor the Guest feedback on Trip advisor, OTA's etc. and hotels GSTS and RSTS surveys.

· Receives and resolved or assists the General Manager in resolving guest complaints and service recovery process.

· Selects or assist in the selection of hotel staff and completes all new hire paper works.

· Review employee performance and conducts personnel actions such as disciplinary actions and terminations.

· Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.

· Assisting General Manager during Morning meetings or conducts the morning meetings in the absence of General Manager.

· Adheres to all franchise and company procedures and regulations as well as standard operating procedures.

· Ensure full compliance to hotel operating controls, SOP’s, policies, procedures, and service standards.

· Assist GM in key property issues including capital projects, customer service and refurbishment.

· Assist General Manager in wage scale surveys and ensures employee wages are following the company and industry salary guidelines.

· Performs daily, weekly, and monthly property inspections.

· Ensures property, grounds, physical plant, and work areas maintained to standard.

· Builds strong working relationships and communications with hotel staff, Managers, and other departments to ensure maximum operating effectiveness.

· Cover shifts is all departments as scheduled by the General Manager.

· Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.

· Audits on par stock of all areas to make sure that all required hotel supplies have been ordered and will be stocked in advance of need.

· Performs sudden audits on rooms and other operating areas.

· Provide effective leadership to hotel team members.

· Ensure hotel staff is provided with uniforms and name tags and upholds property grooming standards.

· Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.

· Assist the GM in all aspects of business planning.

· Must be available 24/7 in case to respond to any guest or employee emergencies.

· Corporate client handling and take part in new client acquisition along with the sales team whenever required.

· Respond to audits to ensure continual improvement.

· All Other duties as assigned by the General Manager or MHM.

Skills you will need:

• High School Diploma or GED required. Bachelor’s Degree in Hotel Management, Hospitality, or related field preferred.
• Prior Assistant General Manager experience in the hospitality industry preferred.
• Ability to stand/walk for entire shift.
• Lift up to 25lbs occasionally, lift to 40lbs rarely.
• Ability to use a computer, familiar with MS Word and Excel.
• Ability to read, write and understand English. Bilingual English/Spanish helpful.
• Previous Marriott experience preferred.
• Strong leadership and a professional image.
• Excellent interpersonal, written, and verbal communication skills.

Benefits and Rewards:

• Salary commensurate with experience
• Fulltime employees are eligible for health, dental and vision insurance; basic life and AD&D insurance; paid-time-off and holiday pay.
• Employee discounts at all brand hotels for full- and part-time employees.

Magnus Hotel Management (MHM) is a Drug-Free Workplace and an EEO employer

Job Type: Full-time

Pay: $45,000.00 - $53,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Hotel management: 5 years (Preferred)
• Hospitality: 5 years (Required)

Work Location: In person