Assistant General Manager

Cookbook Market & Cafe on Larchmont is looking an is looking for an Assistant General Manager to join our team!
The ideal candidate will have previous grocery or retail management experience!

A potential candidate must have previous experience in management and a strong ability to multitask and take the lead. We are looking for an Assistant General Manager who has a desire to dive right in, maintain systems and high standards and help take Cookbook to the next level. Applicants must thrive in a family environment and love guiding guests through an exceptional experience. 

The Assistant General Manager is responsible for providing a positive guest experience for all customers, ensuring the cleanliness of the facilities, maintaining a professional, positive working environment for all employees, and the following:

• Arrive and leave on time in accordance with daily tasks 
• Dress appropriately every day for work 
• Assist GM with administrative tasks and other duties 
• Oversee organization and maintenance of storefront, storage areas and office 
• Lead the organization and maintenance of the cafe operations 
• Understand labor management and ensure that hourly staff abides by break laws 
• Develop a good working knowledge of the financial aspects of the restaurant including the PCL, Petty Cash Sheet, Inventory documents and Inventory Reporting 
• Communicate all challenges that arise on a daily basis with GM 
• Master café steps of service and maintain oversight of excellence
• Communicate with Chef and kitchen staff regarding menu changes, counts, and day to day needs
• Oversee and maintain BTG and drink service
• Oversee day to day operations of both the market and cafe operations 
• Manage and train employees to utilize the waitlist feature of Resy 
• Ensure a hospitable experience for all guests and maintain a high standard of hospitality 
• Thoughtfully describe all store items and help standardize shareable knowledge with staff ● Be physically present in the storefront and cafe as needed to support hourly staff
• Assist GM in interviewing, hiring, onboarding new employees
• Assist GM with conducting bi-yearly performance reviews
• Assist GM with schedule writing week to week
• Assist GM with training shopkeep, barista, cafe, and produce
• Master doordash, toast, and resy platforms to assist in running smooth FOH operations
• Mater the wine program for both the Cafe and Retail categories
• Master receiving and inventory protocols for grocery, wine, meat, cheese, and retail
• Ensure new employees are trained effectively
• Communicate with all buyers in every department and be able to assist in ordering, receiving, merchandising, and inventory as necessary
• Participate in departmental system development with management team to streamline tasks
• Uphold high standards for food quality control and Food Safety Standards
• Maintain accountability amongst staff
• Oversee and ensure all opening and closing checklists are done properly
• Work with a sense of urgency in a fast-paced environment
• Maintain a positive, team-oriented, respectful mentality.
• Other duties as assigned.

Qualifications: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Maintain an up to date California Manager food handlers card certification and anti-harassment certification. 

FLSA Status: Exempt

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. The noise level in this environment is usually moderate.