Facility Manager (Condominium)

Facilities Manager

Our 250+unit condominium located in the Belltown neighborhood of Seattle seeks a motivated, capable, and experienced facilities manager to oversee operations, maintenance, and updates to the physical structure and core mechanical systems supporting a mixed-use commercial & residential condominium. Qualified candidates should possess good organization, prioritization, communication, and vendor management skillsets.

The role reports directly into the HOA Board of Directors and Association Manager and responsibilities include management of a full-time custodial/maintenance technician on staff. Future duties may include oversight of the concierge staff.

Salary: Starting at $80,000.00 per year, based on experience

Schedule: Monday-Friday, and as needed for emergencies

Benefits: Full-time employees receive 100% employer-paid medical, dental and vision (employee premium only), health reimbursement account, voluntary life and disability, 401(k), paid time off and holiday pay.

Job Responsibilities include:

Physical Building Management

• Coordinate, direct, and plan activities concerning the operation of all facilities for the location.
• Solicit and negotiate bids for routine maintenance and analyze appropriateness/relevance of services included in proposals based on on-site staff abilities and project goals.
• Administer correct and cost-effective course of action concerning additional and unexpected maintenance requests/needs.
• Supervise and if necessary redirect vendors in fulfilling duties named in contract.
• Delegate additional tasks to contracted vendors as needs arise within budget.
• Inspect on a recurring basis physical assets pertinent to the building.
• Ensure building meets all regulations and codes local, state and federal including but not limited to all OSHA and City of Seattle requirements.
• Develop and implement plans and procedures to respond to emergencies and ensure that these are clearly communicated to and understood by all on-site staff, homeowners and residents. Regularly train and update these procedures.
• Proactively plan and execute projects per the established reserves & annual budget plan.
• Coordinate annual update of Reserves study with outside Reserve Consultant.
• Maintain project and building information electronic files and building checklists.
• Ability to perform minor maintenance as required.

Personnel and Residential Management

• Supervision and coaching of on-site staff by delegating responsibilities and motivating growth for individuals.
• Trains and develops all new employees by creating necessary onboarding procedural documents.
• Be available to owners, as a primary point of contact for any resident facility concern. Use experience-based discretion to act on the concern. If necessary, consult Community Association Manager or HOA Board for additional info on how to address resident concern.
• Hold on-site staff to the highest safety and performance standards for their position.

Communication and Administration

• Compose professional memos, emails, notifications, and newsletters for all residents pertaining to structural, HVAC, plumbing, electrical, and fire/life safety systems.
• Ensure that communication required for the building is accomplished and presented professionally and with integrity.
• Be timely and consistent with all formats of communication to residents, CAM, and HOA Board.
• Keep schedule and provide proper prior notice to residents when recurring maintenance occurs or has occurred at the location.
• Maintain orderly records of work orders, contracts, receipts, and building plans for immediate reference.
• Work with existing electronic files and maintenance checklists. Update as necessary.
• Establish routine and frequent dialogue (written and verbal) with CAM and HOA Board

HOA Board Communication

• Attend monthly, or bi-monthly Board of Directors meetings with the intention to report on all current projects and concerns within the building.
• Provide Board and Community Manager with a formal written report of building operations status in advance of the monthly, or bi-monthly meeting.
• Be available to the Board President or Board Members to provide up-to-date project and building status as requested throughout the meeting.
• Contribute to Board meetings and continuously acquire knowledge to provide the Board with effective recommendations for course of action
• Provide weekly or written update to board and CAM on outstanding and upcoming projects.

Minimum Qualifications include:

Education and Experience

• High school diploma or GED equivalent required
• Bachelors in, construction management, project management, or business is highly desired
• 5+ Management/Supervisory experience
• 5-10+ years previous facility management
• Proven excellence in customer service and administration
• Proficient in Microsoft programs including Excel and Outlook Skills and Knowledge
• Highly organized and able to use a variety of methods
• Able to train and motivate staff
• Communicates effectively both verbally and in writing
• Able to learn new software with changes to building and security systems

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Work Location: In person