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SalaryUDW Overview:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 170,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide and at the national level.
UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care. We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In-Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at www.udw.org.
Job Title: Facilities & Mailroom Clerk
Job Type: Non-Exempt (Hourly)
Department: Facilities & Administrative Services
Reports to:Facilities & Administrative Services Manager
Schedule: In-person - Full Time, Monday to Friday 9:00AM to 6:00PM
Job Location: San Diego, CA
Starting Pay: $23.09/hr to $32.07/hr (depending on experience)
Job Summary:
Support and assist the facilities and mail room by performing general facilities, preventative maintenance, administrative and mailroom processes, and systems duties as assigned in accordance with local, state laws, departmental and company process, guidelines, and standards.
- Ensure office premises is kept in pristine condition.
- Assist in performing daily inspection tours of entire premises and equipment.
- Keep and maintain accurate log of inspections noting service issues, time of calls to service providers to remedy service failures/issues and final resolution.
- Assist in monitoring lighting systems, equipment to ensure they are operational, and facilities premises daily.
- Respond to emergency situations and report issues to Facilities & Administrative Services Supervisor while also assisting with the appropriate remedy of the situations.
- Help implement and maintain preventative maintenance procedures and programs for office premises and company properties, such as company fleet vehicles
- Understand and ensure compliance to all California regulatory codes.
- Ensure all conference rooms are kept clean, chairs straightened, kept operational and set up of tables and chairs in multi-purpose room as required for meeting requests.
- Assist with driving; staff and material pickups and drop offs as requested
- Provides professional customer service to all employees (in all forms of communication).
- Receives inbound mail/packages and sort incoming mail.
- Generate and mail monthly dues letters ad welcome packets
- Manages outgoing mail/package transactions.
- Performs duties associated with shipping and receiving of materials.
- Notifies staff upon receipt of inbound deliveries.
- Troubleshoot and resolve any issues with packages and mail deliveries.
- Distributes mail/packages to company personnel.
- Acts as point of contact for company personnel on mail/package inquiries.
- Submit work orders for certain requests.
- Will perform meeting room and conference rooms and other special events set ups.
- May perform building occupant moves within assigned facilities.
- Will perform light maintenance and cleaning duties as assigned.
- Maintains the mailroom and supply areas in a neat and orderly fashion.
- Assists with maintaining inventory of all supplies. Ordering supplies for HQ and outlying offices.
- Monitors level of office supplies on the floor and replenishing and orders accordingly.
- Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
- Proactively seeks out additional work during downtime.
- Builds professional relationships with customers and other teams.
- Maintains professionalism and composure when interacting with all employees.
- Trains back-up and providing guidance on policies and procedures.
- Determines what additional support is needed when handling sensitive inquiries.
- Assist with department projects and perform other duties as assigned which are reasonably within the scope of work in this job classification.
- None.
- Ability to handle multiple projects simultaneously.
- Ability to adapt to the changing, fast-growth environment in meeting customer expectations.
- Strong organizational skills.
- Ability to use small power tools.
- Ability to use hand tools
- Ability to stand, sit and/or walk for long periods of time
- Lifting to a maximum of 30-50 lbs. or the maximum allowed by current State law with or without accommodation
- Knowledge of principles and practices of organization and general administration
- Proficient with Microsoft or the ability to quickly learn software.
- Working knowledge of Microsoft Word, Excel
- Ability to communicate effectively
- Basic knowledge of mailroom procedures and principles
- Ethical behavior when dealing with sensitive confidential information
- Computer literacy and strong typing skills, experience with software may be required
- Attention to detail
- Exceptional internal and external customer service
- Exceptional phone etiquette
- Proficient in teamwork, teambuilding, and motivating others
- Flexible and efficient
- Great writing skills, problem-solving skills, and prioritization
- Ability to operate standard office equipment, including but not limited to, computers, printers, fax, scanners, telephone systems, calculators
- Ability to build and maintain customer/vendor relations
- Excellent Time management skills
- Ability to follow oral and written instructions
- Work with minimal direct supervision.
- Pursuing or completed a associates or bachelor’s degree in facilities management or related field; at least 1-2 years of experience directly related to the duties and responsibilities specified.
- Proficient in Microsoft Outlook, Word, and Excel
- Excellent customer service experience (in all forms of communication).
- Ability to quickly learn software
- Excellent computer skills, especially typing.
- Desire to be proactive and create a positive experience for others.
- Bilingual (a plus)
- Flexibility to be on-call and/or work weekends, after hours and holidays to complete projects and support campaigns
- Ability to work from UDW’s San Diego office as needed
- Willingness to travel as needed
- Valid driver's license and the willingness to travel to project sites as needed.
Preferred Bilingual Language(s) in either:
- Spanish
- Vietnamese
- Korean
- Tagalog
- Russian
- Assyrian
- Somali
- Arabic
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life / AD&D
- Long Term Disability (LTD)
- 401(k) Savings Plan
- Pension Plan
- Paid Vacation Days
- Paid Sick Leave
- Personal Day (8 hours)
- 16 Paid Holiday
- Floating Holiday
COVID-19 Vaccination Requirement:
UDW has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, our employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is required to stand, walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to outdoor environments which can include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gases, smoke, dust, or airborne particles; and outside weather conditions.
Equal Opportunity Employer:
UDWA is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.
Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS (888) 897-7781, dhs.gov/e-verify
Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.
To apply for this position, please visit UDW’s career page and submit your application.
UDW’s career link https://udwa.hiringplatform.com/list/careers
