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SalaryA locally owned and nationally recognized Printing and Marketing Services company in Washington DC is looking for a person with 2 or more years of experience as a Customer Service Representative. In this fast-paced position you will interact with customers and prospects helping to define requirements, solve problems and provide our products and services. It’s a perfect position for a positive, very detail-oriented people pleaser that allows for creative thinking when providing solutions.
Responsibilities include:
-Provide excellent Customer Service over the telephone and email.
-Help customers identify their needs and provide products and services to satisfy.
-Utilize point of sale software (PrintSmith) to prepare estimates and invoices for customers.
-Clearly communicate customer requirements and concerns to the production staff.
-A willingness to be proactive and take action.
-Strong computer skills
Come join our small family of talented people that serve the local business community. We offer competitive pay with paid benefits and comprehensive, on-going training. This is a position that could lead to management in the future for the right individual.
Experience in the printing industry or Printsmith software a significant advantage.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
Work setting:
- In-person
- Office
Application Question(s):
- Do you have any Experience working in a Print Shop?
Work Location: In person
