Address
Form of work
SalaryWe are seeking a Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We work with a wide range of nonprofits, charities and Fortune 500 clients in numerous industries.
Responsibilities:
· Handle customer inquiries
· Troubleshoot and resolve product issues and concerns
· Document and update customer records based on interactions
· Develop and maintain a knowledge base of the evolving services
- Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights
- Discovery of strategic business opportunities through cross functional collaboration with sales, HR, etc.
- Provide product/service support in order to establish proper channels of information and communication.
- Responsible for branding, advertising, and marketing
- Work with management on projects dealing with media relations, business communications, success stories
Full time and part time opportunities available.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Professional development assistance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- Washington, DC (Required)
Work Location: In person
