Executive Assistant/Donor Care Coordinator

Donor Care Coordinator and Executive Assistant - Remote position, but will include occasional light travel in DFW metroplex

We are looking for a special person who loves caring for, and serving, people well. While this role will be heavily weighted in the donor care space, there is also a strong administrative component. For the donor care portion of the role, we’re looking for someone to do the following:

• Care for, and love, our donors
• Ensure every donor is properly thanked, often multiple times
• Ensure some segments of donors receive reports on the impact of their giving
• Recognize giving anniversaries and birthdays
• Organize gifts when appropriate
• Ensure some segments of donors are being met with face-to-face by the appropriate E1 team member, or you
• Totally own the donor CRM database. We use Funraise
• Proactively intercept credit card expirations
• Cultivate relationships, prayer requests, and ways we can serve and love our donors
• Organize all events for donors
• Execute plans to win back lapsed, or former, donors

This is not a new donor fundraising acquisition role, nor is this a direct fundraising role. This is caring deeply for existing and lapsed donors for our ministry.

Executive Assistant portion of the role will:

• Manage executive scheduling and planning, including meetings and conference calls, proactively anticipating, and addressing potential scheduling conflicts given a very busy calendar
• Draft and prepare correspondence for internal announcements, board meetings, and other communications
• Attend various meetings, prepares agendas, and maintains meeting notes
• Experience with travel management. Understanding airline, hotel and rental car policies, Visa’s etc.
• Manage and collate expenses and receipts, submitting for reimbursement as needed (via Expensify
• Coordinate assistance with technology including CRM – Funraise, Asana, Google Workplace, Expensify, and Mailchimp
• Creative design, procure and inventory management of swag and collateral
• Active member of the leadership team serving as project manager. Manage operations providing oversight and guidance for special projects including quarterly newsletter and yearly donor correspondence
• Take charge of planning major events such as yearly fundraiser, quarterly micro-events, quarterly staff meetings, quarterly board meetings
• Monitoring performance, and tracking progress on action items
• Collect mail from post office and input deposit donations in to Funraise

The ideal candidate will:

• Be highly organized
• Thrive in the details
• Trustworthy and discreet with confidential matters
• Possess excellent communication and follow-up skills
• Demonstrate an established tracking system
• Collaborate with other team members
• Display exceptional time management skills
• Manage expenses and adhere to a budget
• Prioritize tasks and manage deadlines
• Understand and improve current processes
• Adapt to last minute changes and be highly flexible
• Remain proactive with team and donors
• Work autonomously and remotely with little direction

Must agree to and accept our Statement of Belief:

https://empower-one.org/statement-of-beliefs/

Proficiency preferred in: Google Suite, MS Word or Pages, Excel, Slack, WhatsApp, Event Planning, Asana, Mailchimp, Expensify

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Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Executive administrative support: 5 years (Required)

Location:

• Dallas-Fort Worth, TX (Required)

Work Location: Remote