Library Access Services Assistant

The Library Access Services Assistant is a key member of the team responsible for overall operation of the Library Circulation Desk, providing access to library materials and information about the services, facilities and policies of Hamilton College’s Library and Information Technology Services (LITS). Academic year shifts will include weekends and evenings up to midnight; academic break and summer hours will be daytimes, Monday-Friday. Shifts are completed onsite. Schedule flexibility and backup within the team is expected. Contributes to the staffing and completion of projects/tasks for Circulation, Reserves, Interlibrary Loan, and Shipping/Receiving. Directs the work of student assistants. Assures that Hamilton’s services are efficient and responsive to the evolving needs of faculty, students, and staff, and that equity and inclusion are rooted in these services.

This is a full-time, non-exempt position with a pay range of $18.50 - $21.00 per hour.

Responsibilities

• Actively participates in supporting diversity, equity, and inclusion in the Hamilton community.
• Assists patrons in locating and accessing materials and utilizing library services.
  • Oversees circulation of materials internally and externally.
  • Collaborates with faculty in meeting their needs for service.
  • Maintains library collections, electronic/print reserves, and equipment.
  • Directs work of student workers.
• Monitors library operations 
  • During assigned shifts is responsible for the operation of the Library Circulation Desk.
  • Confers with appropriate parties in making, changing and implementing library policies and procedures; interprets and enforces these policies.
  • Observes and notifies supervisor of any safety, security, or other issues; implements sound judgment in resolving issues when a supervisor is not present.
• Other 
  • Directs patrons to appropriate LITS staff as requested. Assists with basic (non-Circulation) service desk questions, referring as appropriate.
  • May specialize or have an emphasis in additional tasks, such as Interlibrary Lending and Borrowing, or coordination of student workers.
  • Other duties as assigned.

• Bachelor’s Degree preferred
• Library experience preferred.
• Equivalent combinations of education and experience will be considered.

Knowledge, Skills and Abilities

• Demonstrated commitment to diversity, equity, and inclusion and an understanding of the contributions a diverse workforce brings to the workplace.
• Critical thinking and complex problem solving skills.
• Service orientation; demonstrated exemplary manner in dealing with the public.
• Basic computer skills and willingness to learn new computer systems and programs as needed.
• Ability to work independently and set priorities for own work and that of others.
• Cognitive flexibility, adaptability, and enthusiasm for ongoing professional growth.
• Ability to clearly and effectively communicate orally and in writing; ability to collaborate.
• Focus and attention to detail; excellent time management.

Please submit a cover letter, resume and contact information for three professional references. Consideration of candidates will begin immediately and continue until the position is filled

Hamilton College is an Affirmative Action, Equal Opportunity employer and is committed to creating an accessible, supportive environment and an educational experience that recognizes diversity in all of its forms and a wide array of cultural experiences  as integral components of academic excellence. Candidates who can contribute to those goals are encouraged to apply and to identify their strengths in these areas.