This key position will be responsible for supporting the Chief Compliance Officer and the Compliance, Ethics, Risk & Privacy Department Administrative Staff.
Primary responsibilities will include answering phones and managing department messages in an accurate and timely fashion; scheduling appointments; coordinating travel; coordinating meetings; submitting expense reports; accepting, receiving and distributing deliveries; ordering and maintaining supplies; comprehending business terminology and accurately entering data into a database for administrative staff; maintaining conference room calendars and spaces; welcoming and guiding guests; and providing secretarial assistance to the Compliance, Ethics, Risk & Privacy Department. Must communicate effectively, be adept at comprehending business terminology, proficient using Microsoft Office tools (i.e. Excel, PowerPoint, Word, Outlook and Visio) and efficiently and demonstrates superior teamwork and interpersonal skills. Other duties as assigned.
Duties and Responsibilities
Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department
- Creates agendas, assembles packets, and takes minutes for meetings
- Performs desktop publishing. Creates and develops visual presentations
- Creates weekly newsletter articles
- Creates monthly reports and presentations
- Establishes, develops, maintains and updates filing system. Retrieves information from files when needed. Establishes, develops, maintains and updates library of trade journals and magazines
- Maintains department and individual memberships to trade organizations, to include tracking CEU requirements
- Organizes and prioritizes large volumes of information and calls
- Opens and distributes mail, and processes outgoing certified letters. Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information
- Answers phones for designated department members. Takes messages or fields/answers all routine and non-routine questions
- Acts as a liaison with other departments and outside agencies, including high-level staff such as the Board Chairman, CEO, presidents, senior vice presidents and chiefs. Handles confidential and non-routine information and explains policies when necessary.
- Works independently and within a team on special nonrecurring and ongoing projects, if requested
- Runs analytical reports in Compliance software
- Uploads forms into our Medical Record software
- Demonstrates superior communication and interpersonal skills
- Other duties as assigned
Education / Experience / Requirements / Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate's Degree required; Bachelor's Degree preferred
- 5+ years of Executive Administrative experience; or equivalent combination of education and experience
- Ability to work with and maintain confidentiality of physician, patient, patient account and personnel data
- Ability to work effectively within a team environment
- Clear, concise and persuasive writing and presentation skills
- Proficient critical thinking and analytical skills
- Decisive and capable of exercising good judgment under pressure
- Ability to be flexible, manage a diverse and demanding workload with minimal supervision
- Expert level and proficient in MS Office Suite including Excel, PowerPoint, Word, Outlook and Visio. Access experience a plus
- Outstanding organizational skills with demonstration of exceptional planning and coordination
- Demonstrated ability to problem solve and manage unforeseen changes to plans
- Excellent multitasking ability
- Outstanding communication skills
- Strong attention to detail
- Experience and skill with providing excellent customer service and maintaining cooperative working relationships in and outside the department
ARE YOU READY TO JOIN OUR TEAM?
If you feel you are the right candidate for this position, please click the link to apply today. We look forward to meeting you!