Event Specialist

• Oversee events taking place in the Jefferson Center’s various rental spaces.
• Be point of contact for client while event is taking place, coordinating with client to make sure they have everything they need.
• Assist with event set up and provide tech support as needed.
• Be point of contact for security personnel as needed for certain events.
• Act as a primary House Manager during events, shows and concerts taking place in Shaftman Performance Hall and Fostek Hall.
• Maintain detailed knowledge of the hall layout, exits and evacuation procedures, fire code, and the location of all safety equipment; maintain working knowledge of building alarm systems; provide this information to staff, volunteers, and patrons as needed.
• Maintain communication with the front-of-house staff and backstage staff during the production; coordinate activities as necessary.
• Address any contingencies as they arise, including custodial concerns, medical emergencies, or patron needs; assist in the evacuation of the facility in the event of an emergency.
• Coordinate with volunteers and bartenders to make sure they have everything they need.
• Ensure patrons adhere to all house and safety rules.
• Assist in clearing the house and releasing the volunteers after the event; lock down areas following the event.
• Handle financial processing of bar sales at the end of shows.
• Represent Jefferson Center to the public in a pleasant, informed manner.
• Perform other duties as assigned.

• Ability to work mainly nights and weekends, sometimes past midnight.
• Ability to lift 30 pounds.
• Ability to clearly communicate verbally and in writing with volunteers, peers, supervisors, subordinates, and patrons.
• Ability to maintain a high degree of accuracy and attention to detail.
• Ability to use sound judgment in decision-making, and to work independently.
• Ability to manage and supervise volunteers.
• Ability to navigate stairs, to remain standing for substantial lengths of time, to verbally direct patrons and volunteers, and to physically assist patrons if necessary.
• Pleasant demeanor and polite attitude toward patrons.

Qualifications

• High school graduate or equivalent.
• Minimum three years of work experience in food service, event management, or customer service.

Jefferson Center is an Equal Opportunity Employer and encourages the recruitment and retention of qualified candidates for all positions. Jefferson Center encourages members of all diverse groups to seek employment with us.