Job Description
About us:
From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades is now a leading hospitality management company. While the business was first founded in 1980 as a waitress staffing agency offering a flexible source of income for women in the arts, today we provide food service in an array of celebrated New York City cultural institutions. You will find Great performances at Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater, among others. We are equally known for corporate workplace dining and amenity programs, and of course, full-service catering, special events, and culinary festival production. Great Performances is the nation’s first caterer to own and operate its own organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.
As an operation support member to Great Performances sales team, the Event Producer, is responsible to support sales events with total annual budget of $1,000,000 – 2,000,000, or roughly 80 – 120 events annually. Primary duties will include, but are not exclusive to, administrative tasks of proposal production, rental equipment orders, permit producing, interacting with culinary, design, staff services, accounting and meet company compliance with administrative software (CaterXpert, Nowsta), as well as on site representation at events, ensuring excellent customer service and client satisfaction. Opportunities may exist to work on projects assigned by the CEO to determine workload.
Job Purpose:
Responsible for providing administrative and sales support for Sales Managers/Event Directors to ensure the successful planning and execution of off-premise catered events.
Responsibilities
Assist in the creation and administration of paperwork for off-premise catered events including, but not limited to:
· Event proposals, menus and beverage lists, pantry sheets, rental equipment lists, liquor licenses and insurance certificates
· Staffing guidelines and uniform requirements
· Maintain client contact in absence of designated Sales Manager/Event Directors
· Capture pertinent information from potential and existing clients for incoming sales inquiries
· Check venue availability for events
· Coordinate site inspections for designated Sales Managers/Event Directors and clients
· Attend site/location inspections with designated Sales Managers/Event Directors and clients
· Cost and re-cost (if necessary) event proposals
· Assist in the set-up and successful execution of in-house tastings for clients
· Serve as a liaison to Event Captains and provide them with pertinent information concerning their assigned events: staffing assignments, menus, etc.
· Attend events to assure their successful execution and to provide additional supervision if needed
· Serve as a liaison with the Accounting department concerning event financials
· Prepare mailings containing sales and marketing information for current and potential clients
Desired Skills and Experience
A motivated self-starter and skilled at multitasking. Poised, professional, and enjoys collaborating with a team
· Demonstrated interest in the hospitality industry, specifically in catering, event planning and/or sales
· Demonstrated attention to detail, problem solving, logic, analytical, mathematical and customer service skills, acquired through practice or training
· Demonstrated food knowledge for menu recommendation and creation
· Ability to multi-task and handle changing priorities as dictated by changing business environment
· Ability to interact with different individuals on multiple levels, including both internal and external customers
· Excellent computer skills including proficiency in the Microsoft suite of office products, (Word, Excel, PowerPoint, Access), FileMaker and Vectorworks
· Ability to successfully navigate and utilize the GP photo library and graphics programs to enhance sales proposals, etc
· Strong written and verbal communication skills
· Presentation and public speaking skills
· Education/Training/Certifications/License Required
· Bachelor’s degree in Hospitality, a Liberal Arts field or Business Administration from an accredited four year institution
· Undergraduate internship in the hospitality field, specifically in the catering or event planning industry, strongly desired
· Prior work experience in the hospitality field, specifically in the catering or event planning industry, desired
Additional Job Responsibilities:
· Is flexible in providing additional support to varying sales managers, (other than the designated Sales Manager), on an as-needed basis
· Has high performance expectations and willingly owns results. Demonstrates a commitment to goals, a "can do" attitude and approach to problems, and persistence in the face of adversity
· Actively pursues learning and self-development to enhance personal, professional and unit growth
· Communicates with co-workers, management, clients, vendors and others in a courteous and professional manner
· Perform other duties as assigned to ensure overall operational success
Job Type: Full-time
Salary: $65,000.00 - $75,000.00/year
Benefits
PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)
Great Performances is an Equal Opportunity Employer.
For the safety of our employees, customers, and vendors, Great Performances requires that all employees be vaccinated against COVID-19 unless an exemption from this Policy has been granted as an accommodation. If you have a disability or sincerely held religious belief that precludes you from obtaining the COVID-19 vaccine, please let us know so the Company may engage in a cooperative dialogue about whether a reasonable accommodation may be warranted.