Address
Form of workNorthwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.
Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.
Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.
For more information, visit Northwood's website at http://www.northwoodhospitality.com
Job Description
I. Job Summary
The Catering Sales Manager is responsible for the efficient and professional coordination of any assigned events. This position details all wedding/social functions, and some corporate functions.
II. Job Responsibilities
Guest Management
* Exemplify the level of guest service that is expected of all employees.
* Accommodate all guest requests in an accurate and efficient manner.
* Coordinate all group requests and needs.
* Handle any guest complaints in a timely manner, maintaining a positive impression with the guest on resolving any complaints.
* Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts.
* Communicate with sales, resort manager and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign meeting space based on needs of clients. Monitor in-house group activity, providing assistance as needed.
* Establish rapport and entertain meeting planners while promoting hotel facilities and services. conduct site inspections as needed.
* Advise sales staff as to the ability to accommodate client requirements.
* Assist sales staff in promoting resort, developing leads and securing re-bookings.
* Plan and conduct pre and post convention meetings with clients and respective departments.
* Audit banquet checks ensuring accuracy of guarantee charges to BEO's, bar consumption, miscellaneous charges to BEO's, check total to the daily.
* Perform special projects and other responsibilities as assigned.
* Walk through-walk through public area and check function's completely set and on time, rooms set per BEO specifications, door sign correct and in place, lights, temperature, music, plants, restrooms, food set to BEO specifications.
* Exemplify the level of guest service that is expected of all employees.
* Accommodate all guest requests in an accurate and efficient manner.
* Coordinate all group requests and needs.
* Handle any guest complaints in a timely manner, maintaining a positive impression with the guest on resolving any complaints.
Perform other duties as assigned.
We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations.
We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.
