Event Manager

Event Cruises NYC and Liberty Cruise are New York-based brands offering a variety of public and private events and cruises. Our event and cruise team served over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. As we scale, we are looking for aspiring professionals to join the team and help drive the growth further. Our company is experiencing a great expansion and is planning on growing the fleet of vessels. The candidate would play a pivotal role in translating our vision into reality.

Responsibilities:

• Create Floor plans and roster for each shift.
• Daily pre shifts to review, menu, floor plan, assign side work, correct uniforms, and review any changes
• Inspect the dining room before each service. Ensure floor is clean, correct table settings, and correct menus are in books
• Engage customers in positive dialogue to ensure return business
• Training staff to complete opening, closing and weekly side-work duties
• Maintaining safety and food quality standards
• Ensure that the restaurant complies with all health, safety, and licensing regulations
• Oversee boarding and correct seating of guests and overall quality of the guest experience
• Coordinating and optimizing FOH and BOH restaurant operations
• Provide support to Front-of-House team members to ensure successful service; willingness to jump in and assist with any job
• Overall management of the venue to ensure day to day operations run smoothly.
• Respond efficiently and accurately to customer complaints. Relay any guest complaints and suggestions to upper management
• Train new and current employees to company standards
• Table touches and ensure steps of service are being followed
• Make sure menu books are the same as online offering
• Check out each team member and final walk through of vessel including the dining room, bar, and kitchen. Complete closing checklist
• Make sure nightly deposit is done and drawer is counted. Send pictures.
• Verify all checklists and opening/closing procedures are being completed
• Attend weekly manager meeting

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Evening shift
• Weekends as needed

Work Location: In person