Address
Form of work
SalaryAbout us
We are professional family run Non Profit that makes wearable iD for people with communication issues such as Autism, Down Syndrome, Dementia. Our hours and days of work are flexible.
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide excellent customer service by addressing customer inquiries, resolving complaints, and providing appropriate solutions
- Communicate effectively in English and Spanish to assist customers that speak English or Spanish
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions and transactions
- Perform data entry tasks accurately and efficiently
Requirements:
- Excellent phone etiquette and strong communication skills
- Bilingual proficiency in English and Spanish is required
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry with a high level of accuracy
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
- No experience needed
Shift:
- 4 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
