**Entry-Level** Key Account Supervisor

Company Description

Delta Apparel, Inc., along with its operating subsidiaries, DTG2Go, LLC, Salt Life, LLC, and M.J. Soffe, LLC, is a vertically integrated, international apparel company that designs, manufactures, sources, and markets a diverse portfolio of core activewear and lifestyle apparel products under the primary brands of Salt Life, Soffe, and Delta.

Delta Apparel specializes in the design, merchandising, sales and marketing of a variety of casual and athletic products for men, women, juniors, youth and children at a wide range of price points through most distribution channels. We market fashion apparel garments, headwear and accessories under our different brands, including Salt Life®, Soffe®, and our Delta brand. In addition, we are a leading private label manufacturer, servicing top-tier global sportswear, lifestyle brands and retailers.

Job Summary

DTG2Go is seeking an Entry-Level Key Account Supervisor to join our team in Phoenix, AZ. This position is responsible for quality inspections and testing in an office/warehouse environment of Key Account customer garments and reporting directly to the Key Account Manager.

Essential Job Functions

• Manages the assigned account’s production at the resident facility.
• Work cross functionally with various teams to ensure alignment and joint ownership of production benchmarks.
• Strategically oversees the quality control process focusing on print quality and vendor compliance.
• Takes appropriate actions to streamline the approval of production for shipment within the SLA timeline.
• Holds facility leadership to their goals outlined by the Director of Operations.
• Monitors print fails, workload hurdles, and makes appropriate adjustments in our portal in concert with the Key Account Manager.
• Oversees resident facility inventory levels: trim/finishing, and shipping materials.
• Able to adapt to a fast-paced environment and digest constructive criticism.
• Gathers all due diligence to communicate potential delays and schedule misses immediately to initiate planning and communication with critical parties.
• Expedites problematic work orders and finds creative solutions to day-to-day roadblocks.
• Trouble shoots production flaws and elevates them to the Key Account Manager for escalation.
• Responsible for providing daily reporting to the Key Account Manager and Facility Leadership.
• Maintains custom wash testing reports via the company’s home-grown system.
• Other duties as assigned.

Job Requirements

Experience:

• Strong attention to detail and urgency.
• Excellent communication and Time Management.
• Workmanship skills with an aptitude for quality handcrafting.
• Experience working with ERP, Zoom, Google Docs, MS Office, PNG Files, etc.
• Capability to digest training on technical evolutions quickly and documenting processes.
• Previous success in a warehouse or manufacturing environments.
• Able to work in a warehouse setting and stand 80% of the time.
• Additional Skills such as design or technical background a bonus!

Education:

• High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.

Industry specific certification or license: N/A

Preferred Competencies, Education, and Experience

Bi-lingual skills preferred. (English/Spanish)

Supervisory Responsibility

No Direct Reports

Work Environment

• All job duties are performed in person in a warehouse environment.
• The warehouse environment includes noise, heat, cold, dust, dirt, and fumes.
• Working in high traffic areas.

Physical Demands

• This is a stand-up job with walking, lifting, pushing, pulling, squatting, stooping, crouching, bending, reaching above the shoulders, twisting, crawling, and kneeling as needed.
• Must be capable of lifting a maximum of 45lbs.

Expected Work Hours and Job Type.

• Full time On Site Role
• Expect to work up to a 50-hour work week at minimum.
• 8 AM – 6 PM / Monday Through Friday (During Holiday Season 10-to-12-hour shifts with weekends to be expected)

Travel

N/A

Job Benefits and Pay Information

• 401(k)
• 401(k) Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Life insurance
• Paid Time Off

Salary: Full Time – Semi Monthly – Up to $45,000

Equal Employment Opportunity

The Company bases all employment decisions, including selection of employees and the job advancement of employees, on an individual’s qualifications, aptitude, and experience for the position, as well as satisfactory references. The Company does not discriminate with respect to terms and conditions of employment on the basis of a person’s race, creed, color, religion, age, gender, genetic information, national origin, sex, uniformed service, veteran status, protected disability, or any other category protected under federal or state law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.

This job description is not designed to cover a complete listing of any possible activity, duty or responsibility of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.