Enrollment Specialist

JOB TITLE: ENROLLMENT SPECIALIST

DEPARTMENT: FAMILY & COMMUNITY ENGAGEMENT (FACE)

It Takes a Village (ITAV) Family of Schools is seeking an Enrollment Specialist to enroll and recruit our students.

MISSION

It Takes A Village Family of Schools is dedicated to providing high-quality, culturally responsive education and life-empowering social services that inspire students and families to positively transform and advance their communities, nation, and world.

DEFINITION

ITAV has a commitment to ensuring its families and community receive all the support necessary to achieve optimal health and wellness. The Family Support Team at ITAV helps families access an array of supports and services that promote the well-being of families, students, and the community. These services include but are not limited to food pantries and shelter placement, hosting support groups and workshops, creating partnerships with relevant community-based organizations, and engaging the community in safe, positive programming.

Family support aims to:

Increase the strength and resilience of families

Support families as they help their children achieve their fullest potential

Curate environments that foster connections among schools, families, and the community

Provide individualized, family-centered referrals and resources

DESCRIPTION OF DUTIES

Recruit, enroll, and maintain full program capacity

Schedule and complete site tours for prospective families

Manage and increase the inquiry and waitlist list

Consistently update site rosters and parent contact lists

Determine student eligibility for programs and select appropriate students for enrollment

Track and monitor student attendance and implement protocols to follow up on high absenteeism and tardiness

Prepare and collect payment documentation from families and encourage families to pay childcare co-payments

Prepare, collect, and monitor monthly student meal participation and food program documentation

Lead and assist in planning parent and community engagement activities

Encourage parent participation in program activities

Obtain feedback from families regarding the level of satisfaction with programming

Obtain and maintain accurate student and family records and request document services in a timely manner

Create, audit, and maintain compliance of student files

Attend two community events per school year to connect with families in the community

Engage in regular professional development and training

Casenote all staff/family interactions in a timely manner

Perform other duties as assigned

QUALIFICATIONS & REQUIREMENTS

Bachelor’s degree in Social Work, Family Studies, or a Related Field required. Master’s degree preferred.

Must have an automobile and a valid driver’s license

Must be able to travel within the community (i.e., families’ homes, and community agencies, which may require climbing stairs, walking, standing, lifting, etc.).

Must possess excellent verbal and written communication skills.

Must have a minimum of one year working with disadvantaged populations.

Must be able to demonstrate the passion, skill, and competence necessary to contribute to each family’s development.