Address
Form of workPOSITION CODE: 6833
DEPARTMENT/ADMINISTRATION:Enrollment
APPOINTMENT:Staff, Twelve (12) Months, Full-time
SALARY RANGE: $15.50 -$19.00 per hour
HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.
INTRODUCTORY PERIOD:6 months
AVAILABLE:ASAP
BENEFITS OVERVIEW:BROCHURE
POSTING DATE:October 4, 2023
APPLICATION DEADLINE:Open until filled, Apply Immediately. First Review October 13th
Definition of Classification:
Reporting to the Senior Associate Director of Enrollment, the Enrollment Assistant provides high-level proactive customer service and enrollment assistance to prospective new graduate students at the University of Redlands.
This position requires flexibility to work occasional evening and weekend hours.
Duties and Responsibilities:
The duties and responsibilities include, but are not limited to, the following:
Qualifications Guidelines
Any combination equivalent to, but not limited to, the following:
Experience/Training/Education:
Required
Preferred
Knowledge and Skills:
Physical Requirements/Working Conditions:
Working Conditions:
Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. This position requires flexibility to work evening and weekend hours as well as the ability to travel, as required.
Physical Demands:
Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.
TO APPLY: In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for an accommodation or an alternative application process.
HIRING RANGE:Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.
BACKGROUND CHECK:Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.
DRIVER'S LICENSE CHECK:Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver's License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
PHYSICAL AND PSYCHOLOGICAL EXAMS:For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.
INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine or submit an exemption request for medical or religious reasons within sixty (60) days from your date of hire.
FOR MORE INFORMATION VISIT
http://www.redlands.edu/human-resources/employment/
SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
DEPARTMENT/ADMINISTRATION:Enrollment
APPOINTMENT:Staff, Twelve (12) Months, Full-time
SALARY RANGE: $15.50 -$19.00 per hour
HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training.
INTRODUCTORY PERIOD:6 months
AVAILABLE:ASAP
BENEFITS OVERVIEW:BROCHURE
POSTING DATE:October 4, 2023
APPLICATION DEADLINE:Open until filled, Apply Immediately. First Review October 13th
Definition of Classification:
Reporting to the Senior Associate Director of Enrollment, the Enrollment Assistant provides high-level proactive customer service and enrollment assistance to prospective new graduate students at the University of Redlands.
This position requires flexibility to work occasional evening and weekend hours.
Duties and Responsibilities:
The duties and responsibilities include, but are not limited to, the following:
- Utilizes CRM system (Slate) to add, retrieve, edit and verify enrollment application information; run reports and queries, build out events and appointment schedules, and maintain records.
- Works closely with enrollment counselors to provide application and enrollment assistance including calling inquiries and applicants, scheduling and confirming appointments, providing deadline and event reminders, assisting with registration (WebAdvisor - Student Planning).
- Provides assistance for all graduate enrollment events, including open houses, information sessions, Admitted Student Days, Deans' Receptions, Lunch 'n Learns, webinars, and guest speakers. Monitors RSVPs, responds to questions about events, makes confirmation calls, assists at registration tables,
- Creates and edits flyers and promotional materials using approved template software (Canva).
- Monitors additional email boxes, troubleshoots, and responds to email requests.
- Monitors various enrollment activities and data points (Slate and Excel).
- Participates in enrollment department training and special projects and assignments; understands and utilizes the University's approved branding in messages and collateral.
- Performs other related duties and special projects as assigned.
Qualifications Guidelines
Any combination equivalent to, but not limited to, the following:
Experience/Training/Education:
Required
- High school diploma or equivalent supplemented with two years of additional college-level coursework or specialized training in a related field.
- Three (3) years of related experience in a similar position.
- Must possess a valid driver's license with a good driving Note: Out-of-state licenses are valid until appointment. A valid California Class "C" driver's license must be obtained within ten (10) days of appointment (in accordance with CA Vehicle Code 12505c).
Preferred
- Bachelor's degree.
Knowledge and Skills:
- Basic knowledge of higher education enrollment and recruitment practices.
- Strong communication skills, both verbally and in writing.
- Ability to complete work within deadline in a fast-paced environment.
- Comfortable working independently and multi-tasking.
- Excellent technical, analytical, and problem-solving skills.
- Excellent organizational skills.
- Ability to operate standard office equipment.
- Proficiency in Microsoft Office software including Word, Excel, Outlook, PowerPoint, and Teams.
- Ability to recommend appropriate courses of action within established guidelines.
- Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
- Ability to exercise discretion and work with confidentiality.
- Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.
Physical Requirements/Working Conditions:
Working Conditions:
Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. This position requires flexibility to work evening and weekend hours as well as the ability to travel, as required.
Physical Demands:
Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.
TO APPLY: In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for an accommodation or an alternative application process.
HIRING RANGE:Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.
BACKGROUND CHECK:Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.
DRIVER'S LICENSE CHECK:Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver's License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
PHYSICAL AND PSYCHOLOGICAL EXAMS:For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.
INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine or submit an exemption request for medical or religious reasons within sixty (60) days from your date of hire.
FOR MORE INFORMATION VISIT
http://www.redlands.edu/human-resources/employment/
SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.
MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.
AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
