Program Specialist 2 - Advising, Career & Transfer Services

General Summary

Posting will remain open until filled. Priority consideration for applications received by May 28, 2024.
The Career and Transfer Specialist is the primary staff responsible for ensuring the promotion, availability and networking of career and transfer related resources and information for students, faculty and staff. Career and Transfer services are integrated within the Advising Center, providing support to all phases of Highline’s advising model (Entry Advising, Pathway Advising and Faculty Advising). The Program Specialist 2 works in close coordination with these advising areas, under the direction and leadership of the Director of Advising, Career & Transfer. The person in this position is expected to participate fully as a member of the work unit, supporting other functional areas to facilitate the coordination and distribution of career and transfer information to students, faculty and staff.
Schedule: Mon - Fri, 8am - 5pm. This position is a classified full-time position, which is eligible for overtime.
Salary Information: The salary range stated above reflects the starting step of Range 42 (Step A) and ending step (Step M) salary for this classified position and includes a 5% King County compensation provision. Based on salary placement of Step A, it will take 5.5 years to reach Step L on the salary schedule, 11.5 years to reach step M on the salary schedule. This does not reflect any contractual changes; legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.

Essential Tasks

Reporting to the Director of Entry Advising, this position will:
Coordination, programming and event planning (50%)

• Develop and deliver innovative programming and processes for Career Development and Transfer Services;
• Works collaboratively to create brochures, orientation materials, forms, and documents for distribution and/or presentation;
• Coordinates activities/events to introduce students to available career development and student employee resources; plans events and trainings;
• Collaborate with college partners to develop and present career and transfer sessions;
• Independently research and stay updated on employment trends;
• Develop and maintain official communication to constituents on and off campus;
• Be an active member or representative of appropriate state councils;
• Provide specialized workshops and trainings related to resume writing, interview skills and dress for success strategies;
• Help students learn how to conduct online career searches and job searches;
• Maintain and respond to inquiries and issues through Highline’s career support platform, Handshake;
• Maintain tracking log of delivery of workshops and services and providing a monthly outcome report;
• Develop and deliver career related event surveys to track outcomes.

Direct Student Support (20%)

• Respond to inquiries via email, phone, in-person and through career platforms;
• Introduces students to resources available throughout the college;
• Works collaboratively with other staff to assist students in academic pathways;
• Develops, facilitates, and delivers workshop content on various topics such as career planning, self-advocacy, communication skills and professional development opportunities;
• Provide assistance with students obtaining career research and internships opportunities.

Faculty and staff support (20%)

• Works collaboratively with program faculty, staff, to research and develop best practice strategies to assist students in being successful in their program;
• Works collaboratively with other departments to facilitate and address student and program needs;
• Help develop and maintain career and transfer resources to faculty and staff;
• Coordinate with faculty and staff on campus to keep transfer information and resources up-to-date;
• Serve as point of contact within the campus community regarding career and transfer
  information.

Administration (10%):

• Support the Director with administrative tasks as needed;
• Provide routine administrative tasks, such as but not limited to answering Career and Transfer Services main phone line, monitoring career and transfer email inbox, respond to emails, voicemails and as functions as the front line contact;
• Administer career preparedness tools;
• Direct and supervise student workers as needed;
• Support the functions of the Advising Center on an as needed basis;
• Other related duties as assigned

SKILLS & ABILITIES:

• Effectively communicate orally and in written form;
• Experience with Microsoft Office and data and information systems;
• Demonstrated ability to communicate effectively with students from diverse backgrounds;
• Conduct public speaking with students, community members, industry professionals, faculty and colleagues;
• Experience in effective advising and counseling techniques;
• Prioritize projects and work in an environment with frequent interruptions;
• Maintain a professional demeanor during emotionally charged situations;
• Explain policies, procedures, rules, and regulations;
• Meet required timelines and organize detailed information about the program including student progress;
• Work independently with minimal supervision.

Qualifications

• Associates of Arts Degree; AND
• Two years of full-time experience in program coordination, administration and delivery, working in an educational or related setting.

Desired Qualifications:

• Bachelor’s Degree or equivalent experience in Education, Student Development, or Social Work/Psychology or related disciplines;
• Experience working in higher education at a community college;
• Knowledge of career exploration, development and search best practices;
• Knowledge of transfer process;
• Experience developing and assessing programs and services;
• Experience with PeopleSoft, ctcLink and/or student success and engagement platforms;
• Fluency in a language other than English.

Supplemental InformationApplicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.THE COLLEGEHighline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students –– a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.MISSION AND VISIONAs an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.APPLICATION PROCEDUREYour online application must include the following to be considered complete:1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for theposition;3. A one-page response to the Supplemental Question.CONDITIONS OF EMPLOYMENT:National Criminal Background Check may be required;This position is covered under the Washington Public Employees Association (WPEA)bargaining agreement.APPLICATIONS MUST BE FILED ONLINE AT:https://www.governmentjobs.com/careers/highlineNEED APPLICATION HELP?Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYERHighline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.REASONABLE ACCOMMODATIONSThe College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.TITLE IX POLICYHighline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.
NON-DISCRIMINATION STATEMENTThe college provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The Title IX Coordinator, Danielle Slota, can be reached at (206) 592-3600 or DSlota@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, President’s Office.
The 504 Coordinator, Jenni Sandler, can be reached at (206) 592-3474 or JSandler@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 25, 5th Floor.
The Chief Human Resources Officer, Melanie Lawson, can be reached at (206) 592-3320 or MLawson@Highline.edu. 2400 S. 240th St. Des Moines, WA 98198. Building 12, Human Resources.You can receive this information in an alternate format by contacting Access Services (206) 592-3857; TTY (206) 870-4853.