Email Marketing Specialist

ABOUT SMARTSITES

SmartSites is a young, energetic, and innovative digital media agency. We are a team of over 250 designers, developers, writers, marketers, and problem solvers, who work together to help businesses succeed online.

• SmartSites is an Inc5000 fastest growing private company for six consecutive years (2017-2022).
• Over 1,000 5-star reviews across Google, Yelp, Facebook, UpCity. Clutch, G2 and more.
• 97% of SmartSites employees would encourage their friends to become coworkers -- 1st place in our competitive landscape (Comparably).

Email Marketing Specialist

We are seeking a self-driven Email Marketing Specialist to share in our mission in providing best-in-class digital marketing services for small & medium sized businesses. This is a client-facing role that focuses on driving ROI through email & SMS marketing.

JOB RESPONSIBILITIES

Marketing Operations

• Manage the customer lifecycle through email & SMS channels: segmentation, workflow automation, and attribution.
• Curate Email Marketing calendars.
• Implement new strategies and creative ideas that help improve customer conversion rates using A/B testing.

Team Collaboration

• Work with designers, developers, writers, and marketers.
• Collaborate with other client service teams on co-managed clients: pay per click (PPC), social media, SEO & web services.
• Delegate & manage tasks in our project management portal.

Client Relations

• Manage 15-30 clients
• Communicate via email, call, and video conferencing
• Lead meetings such as project kickoffs and marketing performance reviews

IDEAL CANDIDATE

• A critical thinker that shares our passion for all things digital. Has a desire to help others, a great eye for detail, an eagerness to learn, and can persuasively communicate ideas.
• Certified in Klaviyo, Mailchimp, or other ESP
• Up-to-date knowledge of email & SMS best practices and compliance
• 1+ years’ experience working in an agency, or similar client-facing environment
• 1+ years’ experience as a project manager or email/SMS marketer
• Familiarity with ecommerce platforms (Shopify, Magento, Woocommerce)

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Education:

• Bachelor's (Required)

Experience:

• Email Marketing: 1 year (Preferred)
• Project management: 1 year (Preferred)

License/Certification:

• Klaviyo Certification (Preferred)

Work Location: Remote