Eligibility Program Specialist, Data Entry

Company Overview:

If you are looking to join a social services organization where you can impact the lives of children, then this position may be the right fit for you. Programs for Parents is a non-profit organization that works to ensure children get the best possible start in life. We do this by supporting children, families, and childcare providers in Essex County through advocacy and action, providing education and referrals, sharing best practices, and helping families access available financial resources.

Essential Duties and Responsibilities:

The Subsidy Programs Department provides financial assistance to eligible parents, guardians, and foster parents to assist with the costs of childcare. As an Eligibility Program Specialist (Data Entry), you will be responsible for entering data that will create child care agreements and/or create logs to track payments, documents, or file history in accordance with standard procedures outlined in the Subsidy Operations Manual. Specific duties may include:

• Entering data into internal and external databases with a high degree of speed and accuracy.
• Creating child care agreements; writing and sending pre and final agreements.
• Retrieving data from internal and external databases.
• Filing.
• Attending training and professional development as needed.
• Providing quality customer services to clients and providers.
• Coordinating, preparing, and distributing appropriate communications to parents and providers.
• Maintaining, securing, and safeguarding confidential information.
• Providing other related duties as requested, assigned, or directed.

Knowledge and Skills:

• Ability to enter data with a high degree of speed and accuracy
• Strong attention to detail
• Strong organizational skills
• Ability to multi-task in a fast-paced environment
• Ability to meet productivity standards within established timelines
• Knowledge of Microsoft Office

Education and Experience:

• High school diploma required; associates degree (preferred)
• Experience in human services or child development industry (preferred)

Physical Requirements:

• Ability to lift up to 10 pounds at a time

• NOTE: Participants in the subsidy programs are ineligible for this position.