Custom And Bulk Program Specialist

Job Description
Custom and Bulk Program Specialist
Location: Fair Lawn, NJ
Join our exceptional team as a Program Specialist in the Laboratory Chemicals Division (LCD) at Thermo Fisher Scientific! This is a key role within the Life Science Solution Group, providing abundant opportunities for career development and growth.
At LCD, we bring chemistry to life and enable our customers to achieve life-enriching results! With a strong commitment to delivering chemicals safely and efficiently, we aim to become the trusted partner for chemicals in the markets we serve. As part of our team, you will play a meaningful role in making the world healthier, cleaner, and safer.
Responsibilities:

• Collaborate closely with customers to meet their chemical needs, including understanding their monthly forecast, analyzing trends, and ensuring timely availability of necessary chemicals.
• Support customer returnable drum fleet by building reports, evaluating fleet health, and taking action to prevent stockouts.
• Process customer orders, verify accuracy of information, and monitor backorders daily.
• Provide exceptional customer service, exceeding expectations and resolving delivery complaints.
• Interact with internal and external partners, including sales, service, and management, to ensure high customer service levels and effective communication across functions.
• Support Practical Process Improvement (PPI) methodology and participate in initiatives as required.

Skills and Requirements:

• Preferred experience in asset management, supply chain and planning, or chemicals manufacturing.
• Ability to develop knowledge of our portfolio and familiarity with Salesforce.
• Proficiency in MS Office products (Excel, Outlook, Teams).
• Strong interpersonal and communication skills (written and verbal).
• Outstanding problem-solving ability and ability to work independently with minimal oversight.
• An Associate's degree is required, and a Bachelor's degree is preferred.
• 3+ years of relevant experience is preferred.

Incredible Benefits!
• Medical, Dental, & Vision benefits - Effective Day 1
• Paid Time Off & Holidays
• 401K Company Match up to 6%
• Tuition Reimbursement - Available after 90 Days!
• Employee Referral Bonus
• Employee Discount Program
• Employee Recognition Program
• Charitable Gift Matching
• Company Paid Parental Leave
• Career Advancement Opportunities
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenues of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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