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Form of workPosition Title: Patient Services, Referral/Data Clerk
Department: EITP
Status: Full-time, non-exempt
Position Summary:
Under the direction of the EITP Program Manager, the Patient Services, Referral/Data Clerk is responsible for collecting, entering and organizing client clinical data for departmental reports and quality improvement activities. Will assist with program quality improvement data monitoring and assist with patient care management as needed.
Essential Duties and Responsibilities:
- Collect and enter client level lab data into LA County Casewatch system and National Quality Database.
- Conduct periodic chart reviews as needed for data management and quality assurance.
- Generate reports and respond to inquires regarding entered data as requested.
- Assist with patient management via making appointments, patient reminder calls and rescheduling appointments as needed.
- Assist with interpretation for non-English speaking clients.
- Maintain all necessary logs and statistical data sets.
- Serve as recorder during departmental meetings and prepare minutes after each meeting.
- Contact patients when necessary.
- Maintain confidential information.
- Facilitate Spanish speaking support groups.
- Other duties as assigned.
1) High School Diploma
2) Computer literate
3) Strong organizational skills and ethics
4) Good communication skills
5) Able to work with people of diverse cultural, educational, social, and economic
backgrounds.
Physical Demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; use hands to handle or feel objects, tools, keyboards, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
